HiringCafe
Posted 6d ago

Teller I

@ WestStar Bank
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El Paso or El Paso
OnsiteFull Time
Responsibilities:accept deposits, answer inquiries, process payments
Requirements Summary:Full-time teller position requiring high school diploma, with at least 1 year teller or equivalent experience, ability to handle cash, strong customer service, and compliance training.
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Job Description

Full-time positions; must be able to work Monday through Friday 8:00 am to 5:00 pm.


Operates a teller’s window by providing prompt, efficient, and accurate customer service, representing the Bank in a courteous, professional manner, alert to customer needs and willing to cross-sell or refer the customer to the appropriate staff. Must meet WestStar Bank's service and sales expectations.

 

Essential Functions 

  • Accepts deposits: verifying cash, endorsements, and issues receipts.  
  • Answers customer inquiries and gives balances when requested.
  • Performs check-cashing and saving bond redemption services. 
  • Sells Cashier’s Checks and U.S. Savings Bonds.  
  • Accepts commercial loan, installment loan, and Treasury Tax payments.  
  • Accepts wire transfer, stop payment, and address change requests.  
  • Processes Visa/Master Card and Discover card cash advance transactions.  
  • Responsible for maintaining a high level of accuracy and security of bank assets.  
  • Promotes/cross-sells the Bank’s products and services as opportunities arise. 
  • Is knowledgeable of and follows the opening and closing procedures at their assigned location. 
  • is knowledgeable of and compliant with Regulation CC, Bank Secrecy Act, and the Gramm-Leach-Bliley Act. 
  • Is knowledgeable of all bank policies and security equipment relating to teller operations. 
  • Performs other duties as assigned. 

Experience/Qualifications

  •  Ability to operate teller terminal and other standard office equipment. 
  •  At least one year teller or equivalent experience in a financial institution. 
  •  High school diploma or equivalent. 
  •  Must possess ability to communicate effectively with customers in a positive manner. 
  •  Must have ability to accurately handle heavy cash flow. 
  • Successful completion of teller training and any other compliance training deem necessary by the bank.

 Physical Requirements  

  •  Ability to lift 50 lbs. 
  •  Ability to stand throughout work shift.
  • Office setting

Equipment Used

  • Standard office equipment (computer, phone)
  • Coin sorter machine
  • Teller Cash Recycler/Sorter


WestStar in an Equal Opportunity Employer and does not discriminate on the basis of any protected trait, including gender race, ethnicity, disability, or veteran status.