Reports to: Executive Director of Technology

 

Purpose:  This position will work in conjunction with the Rowan Salisbury School System’s technology department.

 

Qualifications: 

 

• Graduate from a two-­-year college or technical school with coursework in electronics and Computers and (1-­-3 years) experience; or high school diploma or equivalency and an equivalent combination of training and experience


• The following certifications are desired but not mandatory: A+, Net+, Security+, ACMT; iOS Certified, CCNA, MCSE


• Applicants will be asked to complete a skills test as part of the interview process.  The skills test is used to assess each applicant’s proficiency with Hardware / Software.

 

Knowledge, Skills, and Abilities: 

 

Knowledge of:

• MDM Solutions(s)


• Mac OS-­-iOS Devices – Windows OS


• MS Office


• Software Applications


• LAN/WAN


• Imaging Solutions (Mac and PC)


• Network Printers


• Wireless AP’s


• Scripting

 

Key Duties and Responsibilities:

 

• Configures, repairs, maintains and upgrades technology-­-related equipment, including but not limited to Apple IOS and OSX devices, Windows, imaging and mobile device management software.


• Communicates with employees and management in a timely and professional manner.


• Provides support to users by phone and email using remote support tools.


• Excellent problem solving, multi-­-tasking, troubleshooting skills and attention to details are required to work within the department and school environment.


• Ability to read and interpret schematics, wiring diagrams, and manuals.


• Uses a web-­-based work-­-order tracking system for routine repair and maintenance of equipment.


• Assists in researching new technology and provide input on new standards.


• Attends classes and seminars to enhance knowledge of equipment and operating systems.

 

Term of Employment: 12 months in accordance with the Rowan-­-Salisbury School Board calendar