At Interlochen, we work together to support a vibrant community focused on the arts. Whether behind the scenes or working directly with students, each team member plays an important role in making our programs run smoothly. We value creativity, teamwork, and dedication, and we believe everyone can contribute to our mission of inspiring artists and helping them grow. Join us and be part of something special!

The Retail Sales Associate plays a key role in maintaining an organized and customer-friendly environment. Responsibilities include assisting customers, restocking merchandise, and contributing to the overall efficiency of the store. This position offers an opportunity to develop valuable retail and customer service skills while being an essential part of the campus community. This position will work between 20 - 30 hours per week, 9 am - 5:30 pm, working primarily Wednesdays, Fridays and Saturdays from the end of August to the end of May.  During the summertime, possibly weekends and evenings due to special events. This is a year round position which includes a benefits package, depending on the number hours worked during the week on a consistent basis. 

Essential Duties & Responsibilities:

• Provide exceptional customer service by greeting and assisting customers with a friendly and approachable demeanor, addressing inquiries, and ensuring a positive and personalized shopping experience.


• Execute daily tasks related to maintaining the retail store, including but not limited to restocking shelves, organizing displays, ensuring product availability, and maintaining cleanliness standards, contributing to a visually appealing and well-organized shopping environment.


• Proficiently handle financial transactions within the retail store, demonstrating accuracy in processing sales, handling cash, and utilizing point-of-sale systems.


• Ensure compliance with established cash-handling procedures and contribute to maintaining the financial integrity of the store.


• Cultivate positive and effective interactions with diverse stakeholders, including students, faculty, visitors, and patrons, by providing attentive and personalized assistance.


• Follow inventory management guidelines, including organizing stockrooms and shelves, contributing to a well-organized and visually appealing retail space that aligns with the store's layout and presentation standards.


• Perform other duties assigned

Education:  High school diploma or GED required

Experience:

• Preferred background includes a foundational knowledge of retail practices, encompassing customer service principles, inventory management, and familiarity with point-of-sale system


• Comfortable processing financial transactions with precision, including handling cash, utilizing point-of-sale systems, and ensuring accuracy in sales transactions


• Possess strong communication skills, both verbal and interpersonal, essential for engaging effectively with diverse stakeholders and addressing customer inquirie


• Ability to work a flexible schedule including evenings, weekends, and holidays required, not including school holidays such as Thanksgiving or Christmas


• Basic reading, writing, and math skills required

Skills and Abilities:

• Ability to lift heavy items within the established weight limits


• Ability to follow and execute specific verbal and written instructions.


• Ability to communicate effectively, both verbally and in writing.


• Ability to promote and maintain positive interaction with all internal and external stakeholders.


• Demonstrate respect for cultural, ethnic, spiritual, and linguistic diversity and values including differences in personal goals, lifestyle choices and varying family backgrounds and histories.

Part-Time, Year-Round - 25-29 hours a week

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  Health insurance (EPO Value Plan Only)

  
  


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  Sick time, holiday pay and generous winter holiday time off

  
  


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  Defined contribution 403(b) plan, managed by TIAA

  
  


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  Free or discounted employee tickets to Interlochen performances and events *some exceptions apply 

  
  


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  Early event ticket purchase before general public sales begin

  
  


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  Free Stone Cafeteria meal on shift

  
  


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  Dennison Recreation Center accessibility (includes spouses)

  
  


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  Priority access to Interlochen employees at Pitter Patter Day Care Center (less than one mile from campus)

  
  


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  Employee Referral Program (cash payments)

  
  


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  Tuition discounts for employee’s children at Academy, Camp and Interlochen Online

  
  

 

Part-Time, Year-Round - 8 to less than 25 hours per week

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  2.5 days of holiday time

  
  


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  Earned sick time

  
  


• 
  

  Free or discounted employee tickets to Interlochen performances and events *some exceptions apply 

  
  


• 
  

  Early event ticket purchase before general public sales begin

  
  


• 
  

  Free Stone Cafeteria meal on shift

  
  


• 
  

  Dennison Recreation Center accessibility (includes spouses)

  
  


• 
  

  Priority access to Interlochen employees at Pitter Patter Day Care Center (less than one mile from campus)

  
  


• 
  

  Employee Referral Program (cash payments)

  
  


• 
  

  Tuition discounts for employee’s children at Academy, Camp and Interlochen Online *exceptions apply 

  
  

Interlochen is proud to provide priority placement at Pitter Patter Preschool & Childcare located in the Interlochen Community Center, near our campus, for employees' dependents. In addition, Interlochen employees may be eligible for the MI Tri-Share Program. This program shares the cost of childcare between the state of Michigan, Interlochen Center for the Arts, and the employee (The employee will only pay 1/3 of the total cost, if eligible). Income guidelines and more information about MI Tri-Share can be found at https://www.michigan.gov/mwc/initiatives/mi-tri-share-child-care.