Central Investigations Technician - Asset Protection

The Central Investigations Technician will support and assist the Central Investigations Manager and team with day-to-day analytics and observation to identify potential internal and external fraud in stores to reduce shrink and drive profit.  

 

 
·    Supports Stores, Asset Protection Teams, and Field Investigations by providing summary reports and evidence to support cases.
·    Responds to inquiries from the field in relation to suspected shoplifters or unusual activity such as critical incidents, inclement weather, burglar/fire alarms, etc.
·    Reviews and analyzes Point Of Sale (POS) exception reports and stores systems information to identify potential losses through theft, fraud or deception within assigned area. 
·    Refers associates suspected of dishonesty to district and store leadership for further investigation and resolution. Aids store teams in conducting internal investigations. 
·    Monitors CCTV surveillance.
·    Assists non-Asset Protection stores with phone interviews on potential internals suspects. 
·    Provides Key Performance Indicators reporting on internal fraud to field leadership.
·    Assists Remote and External Technician responsibilities.
·    Meets established performance goals for the role.  
·    Supports Company’s shrink and safety initiatives.

·    2+ years Asset Protection experience, or analytical or IT responsibilities
·    Strong software skills; intermediate Excel, MS Word, PowerPoint
·    Critical Thinking and Analytical skills, Produces Results
·    High School or equivalent; Bachelor’s Degree preferred

What You Get:

Enjoy a rewarding career at Catalyst, where we offer a competitive benefits package, a vibrant work environment, and the opportunity to make a difference at one of America's most iconic brands. 
•    Generous Benefits:  Medical/dental/vision insurance starting on day one, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise. 
•    Opportunities for Growth and Development:  We are committed to helping our employees grow their careers and develop their skills. We offer a variety of training and development programs, as well as opportunities for advancement. 
•    Collaborative and supportive Culture:  We believe in creating a workplace where everyone feels valued and respected. We encourage teamwork and collaboration, and we are always looking for ways to support our employees' success. 

About Catalyst: 

Catalyst Brands reflects the bringing together the rich heritages of our brands with modern excitement and a new vision for success.  Six iconic brands came together under a unified powerhouse portfolio to celebrate the essence of American style.  We will leverage our rich history, resources and best-in-class industry talent to further build the success of our brands.  At Catalyst we are united in one shared purpose: We exist to ignite America’s most beloved retail brands to make fashion accessible to all.

For more opportunities to join our team please visit our careers page.

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