SUMMARY:
The Clinical Solutions Consultant partners with the
Marketing/Sales Enablement team to target, generate, qualify, and warm leads,
bringing identified opportunities to sales. . In this role the Clinical
Solutions Consultant will be responsible to engage with prospects early in the
process from top-of-funnel to an identified opportunity ensuring each
opportunity brought to sales is marketing qualified (MQL) and ready for the
sales representative to engage and drive to next stages. To ensure pipeline
progression, the Clinical Solutions Consultant will also support the sales team
in progressing the opportunities in the qualified pipeline to a win. Throughout
the processes, the Clinical Solutions Consultant will engage hospital personnel
(case managers & leaders, clinicians, nurse leadership, providers,
administrators, etc.) in conversations to identify problems, map to ABOUT
Healthcare software solutions & differentiators, and leverage their
clinical expertise to establish credibility and communicate value. The Clinical
Solutions Consultant supports sales presentations, demos, and clinical
discussions throughout the sales cycle and will be instrumental in delivering
messaging, go-to-markets, demand/lead generation, and demo strategies.
Any salary range listed for this role represents an estimated base salary only and does not include bonuses, incentives, or other forms of additional compensation.
ESSENTIAL FUNCTIONS:
This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.
- Demand Generation Strategies: Collaborate with Marketing/Sales Enablement to define targets and build & refine strategies to acquire new leads (i.e.,, 3rd party BDR entities, industry events).
- Lead Generation: Lead the process to nurture and qualify leads, ensuring progression from early targeting to MQL (Marketing Qualified Lead) status both over the phone and in person (i.e., industry events).
- Lead Qualification: Collaborate with Marketing/Sales Enablement and drive conversations with prospects to validate & identify that there is a problem to solve, solution fit, and interest in learning more. Once achieved, they will work with the sales representative to engage and conduct a seamless handoff of the MQL (Marketing Qualified Lead).
- Pipeline Advancement: Assist sales in driving opportunities through the sales cycle through the bottom funnel stages by supporting sales activities including but not limited to clinical deep dives, workflow discussions, and solution demonstrations
- Clinical Engagement: Engage prospective clients in clinical discussions to demonstrate ABOUT Healthcare's value proposition and address workflow pain points. Share experience and clinical expertise to gain credibility and trust to deepen relationships and progress leads and sales.
- Solution Mapping: Translate complex clinical workflows into clear solution benefits for hospital systems, aligning with operational and financial objectives. Stay abreast of solution features, value propositions, and competitive position in the market.
- Sales Discussions and Demos: Provide clinical expertise during presentations and product demonstrations to strengthen credibility and accelerate decision-making.
- Sales Demonstrations: Drive demonstration strategies, scenario & data development, and messaging build-out to scale.
- Market Insight: Maintain a strong understanding of hospital operations, case management processes, and HCIT systems (including EHRs) to inform strategic engagement
- Strategic Planning: Support the go-to-market, sales support, and demand/lead generation planning & improvement projects. Lead the solution demonstration , messaging, value stories, and data strategy initiatives.
- Travel: Up to 50% to support demand/lead generation and sales support initiatives.
- Perform other duties as assigned.
QUALIFICATIONS:
To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or
ability required.
Need to Have:
- Bachelor of Science in Nursing (BSN) or relevant clinical degree.
- Active Registered Nurse (RN) License
- 5+ years of clinical or healthcare system experience.
- Experience working in a pre-sales roles such as clinical solutions, pre-sales, sales engineer roles
- Proven ability to engage health system leaders, hospital personnel, and case managers in consultative discussions.
- Familiarity with EHR systems (Epic, Cerner, Meditech, etc.).
- Strong communication skills and business acumen.
- Ability to travel up to 50%
Nice to Have:
- Experience working in SaaS or medical sales.
- Experience working in a private equity-funded, growth organization.
- Experience working with healthcare providers, payers, or patients.
Required Knowledge and Skills
- Have a bias for action – you make things happen and hold yourself accountable to achieve desired results.
- Demonstrated sense of curiosity and courage to ask insightful and tough questions.
- Experience influencing both indirectly and directly across multiple teams and stakeholders
- Must possess political savvy, ability to function effectively in the face of ambiguity and excellent relationship-building skills
- Superior leadership, organizational, analytical, oral and written communication, presentation, interpersonal skills to facilitate effective relationships inside and outside of ABOUT
- Exceptional project management capabilities, with a track record of successfully delivering projects on time
- Organized and self-motivated, with the ability to work independently and take initiative
- Analytical mindset, with the ability to leverage data and insights to drive decision-making and optimize partnership performance
- Ability to thrive in a fast-paced, dynamic environment
- Proven ability to work collaboratively in a cross-functional environment
- Versatile abilities and extreme dedication to efficient productivity
- Strategic thinker, enterprise mind set
- Strong interpersonal skills
PHYSICAL/MENTAL REQUIREMENTS:
The physical demands described
herein are representative of those that must be met by an employee to
successfully perform the essential functions of the job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Mobility to work in an office setting, use
standard office equipment and stamina to sit for extended periods of time;
strength to lift and carry up to 10 pounds; vision to read printed materials
and computer screens; and hearing and speech to communicate in person or over
the telephone.
Travel as needed to support company and customer
initiatives. Work on Site at our St Paul office may be required and ABOUT
reserves the right to change the location of the role at any time.
This role may involve work on federal government
contracts that require additional federal background investigations, training,
and federal badging. As such, you may be required to submit personal
information to the government and be fingerprinted and photographed at your
local Department of Veteran Affairs Medical Center.
ABOUT Healthcare is also an
Equal Employment Opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information, or any
other characteristic protected by law.
ABOUT Healthcare offers AI-enabled solutions to optimize patient throughput across the acute care journey from admission, through progression to discharge, aligning care transitions with clinical needs to improve patient flow and discharge efficiency with best practice workflows and actionable insights.