GENERAL DESCRIPTION OF POSITION

A Training Specialist is responsible for developing and delivering training programs that improve the skills, knowledge, and performance of employees within an organization. They work closely with various departments to identify training needs, design and develop training materials and deliver training sessions. 

Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE) culture, Values, and Mission in everything you do and every interaction you have with co-workers, clients, customers and management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.  Conducting needs assessments to determine what training is necessary to meet the needs of employees and the organization.

2.  Conducting training sessions and workshops for employees using a variety of methods including in-person, online, or hybrid           formats.

3.  Keeping training materials up-to-date and relevant by making revisions as necessary based on changes in organizational               policies, procedures, or practices.

4.  Working closely with subject matter experts to develop training materials that are accurate and relevant to the target audience.

5.  Coordinating the logistics of training programs, including scheduling, venue selection, and participation.

6.  Tracking and reporting on training metrics such as attendance, completion rates, and employee performance improvements.

7.  Staying up-to-date with industry trends and best practices in training and development to ensure that training programs are             innovative and effective.

8.  Provide functional and technical expertise to end users of company Learning Management System (LMS).

9.  Assist in developing upcoming year's curriculum, sessions offered, and new topics offered based on annual research and               evaluation results.

10.Perform any other related duties as required or assigned.