Posted 1mo ago

Community Manager

@ Morgan Properties
Cheektowaga, New York, United States
$63k-$64k/yrOnsiteFull Time
Responsibilities:Engage residents, Lease administration, Manage accounts
Requirements Summary:3+ years in customer service or property management; strong admin skills; problem-solving; valid driver's license.
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Job Description

Join Our Team as a Community Manager – Support Operations, Build Community, and Drive Resident Experience! 

Are you highly organized, people-oriented, and passionate about creating welcoming communities? Morgan Properties is seeking a Community Manager to play a key role in daily operations, resident experience, and community performance. This role blends strong administrative execution with a culture-focused mindset and close partnership with the Area Community Manager. 

What You Can Expect from Us: 

  • Excellent Pay: $62,500-$64,000 / year 
  • 20% Apartment Rental Discount 
  • $300 Morgan Essentials – paid quarterly 
  • Renewal Commissions 
  • Medical, Dental & Vision Insurance 
  • Life and AD&D Insurance 
  • Long & Short-Term Disability Coverage 
  • 401(k) with Company Match 
  • Generous PTO + 10 Holidays + Sick Leave 
  • Employee Assistance Program (EAP) 

What You’ll Do: 

Resident Engagement & Leasing 

  • Serve as a key point of contact for residents, ensuring a welcoming and supportive experience 
  • Resolve complex resident issues, including legal matters, with professionalism and empathy 
  • Manage the resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention 
  • Lead team onsite to deliver a positive experience for prospective residents 

Operations & Financial Administration 

  • Conduct property inspections, oversee curb appeal, and ensure safety and compliance protocols are followed 
  • Manage resident accounts, collections, ledgers, and financial reporting 
  • Monitor occupancy, revenue, and leasing activity to support community goals 

Collaboration & Culture 

  • Partner closely with the Area Community Manager and on-site teams to support operational priorities 
  • Model a positive, collaborative, and solutions-oriented approach 
  • Contribute to a respectful, customer service-driven community culture 

What We Expect from You: 

  • 3+ years of customer service management, property management preferred. 
  • Strong administrative skills and attention to detail. 
  • Customer service excellence and problem-solving ability. 
  • Comfort working cross-functionally without formal direct-report authority. 
  • Valid driver’s license. 

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.