Posted 2d ago

Community Liaison & Operations Manager (ABA)

@ The Treetop
Virginia Beach, Virginia, United States
$60k-$70k/yrOnsiteFull Time
Responsibilities:Building relationships, Overseeing workflows, Family advocacy
Requirements Summary:2+ years in ABA intake/healthcare ops or healthcare marketing/administration; reside near Virginia Beach; reliable vehicle; frequent regional travel; strong organizational and customer service skills; independent and team-oriented.
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Job Description

Embark on Your Next Big Adventure with Treetop ABA

Position: Community Liaison & Operations Manager (ABA)

Location: Virginia Beach, VA

Role: Hybrid Transition (Initial Field-Based Outreach to Onsite Clinic Management)

Salary: $60,000 – $70,000 annually, based on experience

Discover a Career With Purpose

At Treetop ABA, we are explorers at heart—charting new paths to help children grow, learn, and thrive. Every child’s journey is unique, and we are dedicated to guiding families toward the support they need.

We are seeking a Community Liaison / Operations Manager: a natural connector, strategist, and problem-solver. This is a dynamic, two-phase role: you will start by building the community presence that fills our clinic, then transition into "running the show" as our onsite leader.

Your Mission: From Outreach to Operations

This role is designed for someone who thrives on variety—one day grabbing coffee with a pediatric practice to build a referral bridge, and the next coordinating clinic workflows and staff schedules to ensure excellence.

Phase 1: The Community Liaison (The Launch) You will be the face of Treetop ABA, introducing pediatricians, schools, and local organizations to our life-changing work. Your goal is to build the relationships and referral pipelines that will make our new clinic a success.

Phase 2: The Operations Manager (The Flight) Once the ABA clinic is up and running, you will transition into the onsite Operations Manager. You will oversee day-to-day clinic functions, staff coordination, and administrative tasks, ensuring our families and clinicians have everything they need to succeed.

Key Responsibilities:

  • Relationship Building: Develop and nurture partnerships with pediatricians, behavioral health professionals, and schools throughout the region.
  • Clinical Operations: Assist in overseeing daily clinic workflows, staff scheduling, and administrative efficiency.
  • Family Advocacy: Ensure families feel supported from their first referral through their entire journey with us, maintaining clear and empathetic communication.
  • Strategic Growth: Identify untapped networks across the state and track outreach insights to guide our expansion in Virginia.
  • Problem Solving: Address operational challenges with a flexible mindset, streamlining processes to improve service delivery.