The Server is responsible for:

• Provide outstanding guest service to all guests while maintaining all company policy and procedures.

 

The Server’s primary responsibilities will include:

• Accomplish assigned daily tasks and duties designated by management.


• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions.


• Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.


• Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the timing standards set forth by the company.


• Abide by all State, Federal and Corporate liquor regulations and alcohol awareness pertaining to service of alcoholic beverages.


• Provide Guest Service using a tray to carry the properly plated food items and properly garnished drinks.


• Anticipate guest needs, such as replenishing beverages and condiments.


• Check with guest for overall satisfaction of the dining experience.


• Maintain accurate bank and act as own cashier as needed while adhering to all company cash handling procedures.


• Maintain control of station in peak periods.


• Maintain station cleanliness and organization throughout shift.


• Clearing and resetting tables.


• Complete all assigned opening, running, and closing side work.


• Help keep the restaurant a safe working environment for guests as well as employees.


• Provide a clean, neat, and groomed representation of company while in company uniform.