Posted 5d ago

Assistant Vice President – Business Analyst (EXL74)

@ EXL
Indianapolis, Indiana, United States
HybridFull Time
Responsibilities:Gather requirements, Ensure alignment, Collaborate with development
Requirements Summary:Bachelor’s degree in Electronic or Electrical Engineering or related field; 5+ years in policy admin systems for Insurance/Annuity; experience with requirements, prototyping, RTM, Agile/Waterfall/RAD, and DB development.
Technical Tools Mentioned:Databases
Save
Mark Applied
Hide Job
Report & Hide
Job Description

Elicit and document system requirements from clients for modifications to the LifePRO system. Contribute to LifePRO knowledge to accurately assess system functionality and requirements. Provide business analysis skills throughout the project life-cycle. Closely interact with business users, senior stakeholders, other development teams, support teams, infrastructure teams and project teams to ensure projects and services are delivered on schedule with high quality. 

Responsibilities

  • Collaborate with stakeholders to gather and document business requirements for new products, enhancements, or system changes. 
  • Ensure alignment with business objectives, regulatory requirements, and industry best practices. 
  • Collaborate with Development and system Subject Matter Experts for the creation of development tasks. 
  • Participate in testing activities to validate system changes and ensure that they meet business requirements and quality standards. 
  • Collaborate with Quality Assurance (QA) teams to identify and resolve defects in a timely manner. 
  • Replicate scenarios for proof of concept to uncover system functionality gaps. 
  • Support Development and Quality Assurance efforts as needed. 
  • Perform Quality Assurance testing for modifications as needed. Recreate incidents for debugging efforts. 
  • Complete remote and onsite client consulting for system functionality. Support internal projects and sales initiatives as needed. 
  • Identify opportunities to streamline and improve business processes related to life insurance and annuity products.
  • Analyze workflows, data flows, and system interactions to enhance operational efficiency and customer experience.
  • Develop training materials and documentation to support end users in understanding new products, processes, or system changes. 
  • Conduct training sessions as needed to ensure smooth implementation and adoption. 
  • Position may work at various and unanticipated worksites throughout the United States. Telecommuting permitted.

Qualifications

Requires Bachelor’s degree in Electronic Engineering, Electrical Engineering, or a directly related field plus Five (5) years of Related professional experience. Experience must include: Five (5) years of experience in implementation, production support and product enhancement of policy administration systems in the Insurance and Annuity domain; agent commissions and commission systems in the Insurance and Annuity domain; business requirement and gap analysis using Prototyping, Workflow diagrams (VSD), and Requirement Traceability Matrix (RTM); project models using Agile, Waterfall, or RAD; creating & reviewing technical documentation, specifications, and architecture. Three (3) years of technical development experience working with databases.

40 hours/week, 9:00am-5:00pm

To apply: Send resume and cover letter to [email protected]. Must cite job title and code EXL74 in response. This notice is subject to EXLService Technology Solutions, LLC’s employee referral program. EEO/Minorities/Females/Vets/Disabilities.