Enrollment Navigator
Making every detail count in the pursuit of a better world – together we drive the success of our nonprofit mission. Come Join our Team, to make a difference.
As the Enrollment Navigators (EN) you help facilitate communications and paperwork with patients/families as they enter MHMR services. As the Navigator completes enrollment activities to assist patients with intellectual and developmental disabilities (IDD) (or their LAR) to access state waiver and certain MHMR programs and services. ENs have frequent in-person contact with patients, their families, and service providers to complete required documentation by state deadlines. ENs are responsible for being knowledgeable about the services and programs our patients may be eligible for. ENs performs screening and assessment activities for those enrolled in Medicaid, the Texas Home Living program (TxHmL) and Home and Community-Based Services (HCS) program; crisis intervention activities; and service planning and coordination.
ENs are the “front door” to services and must provide people with seamless person-centered services and support during the complicated intake, eligibility, and enrollment processes. ENs collaborate with each other, proactively communicate within and across programs and support systems, and are knowledgeable about the array of services and supports available in the community to help patients identify and prioritize their personal goals and outcomes, as well as requests for services and supports.
Minimum qualifications: Bachelor’s Degreein Behavior Analysis, Behavioral Services field, Communication Disorders, Criminal Justice, Counseling, Education, Family Studies, Gerontology, Educational Psychology, Health Services, Human Services field, Human Growth and Development, Medicine, Nursing, Physician Assistant, Psychology, Rehabilitation, Social Services field, Social Work, Sociology, and Special Education
Preferences: Service Coordination experience; experience working in community center; experience working with people with IDD
License/Certifications: Valid Texas Driver’s license
Why Choose MHMR as Your Employer
MHMR offers an excellent and competitive benefits package designed to support the wellbeing of our employees and their families. Our benefits include a retirement plan with company matching, day one PTO accrual, ten paid holidays plus a floating holiday, employee assistance programs, and comprehensive wellness programs that promote physical, mental, and financial health. MHMR is committed to your future; we’re a qualifying employer for Student Loan Forgiveness Programs which offers longterm financial relief opportunities for eligible team members.
We are committed to providing strong, meaningful benefits that make a real difference in the lives of employees and their eligible dependents. Our benefits philosophy emphasizes work–life balance, personal wellbeing, and access to resources that help employees thrive both professionally and personally.
We CARE:
We Connect People in Our Community
We Provide Access to Services
We Link People to Resources
We Empower People
Our values are based on the following beliefs:
Respect for people who are active in planning their services
Recovery is a life-long process of better health
Success as positive outcomes for each person
Participation of people and their families in the process
Inclusion in the community through services that promote growth and independence
Safe, ethical, and cost-effective services
Best practices in current research in medical, psychosocial and organizational fields
Collaboration with other organizations for better services
Compassion, trauma-informed care, and safety practices including suicide safe care.
Benefits: MHMR offers an excellent benefits package that includes a retirement plan with company matching, generous PTO accrual, ten paid holidays, employee assistance programs, wellness programs, and more. MHMR is a participant in the Student Loan Forgiveness Program. We workdiligently to provide excellent benefits to employees and their eligible dependents.
MHMR offers maximum compensation for each position’s requirements based on candidates’ education, experience, and internal equity of the agency. This practice reduces potential for biases in compensation and assists hires and/or promotions on pay equity in their appropriate position(s) at MHMR.
For a complete Job Description, detailed qualifications and to apply please contact [email protected]