Description
- We are looking for a Full-time BDC Representative for our sales department who will be responsible for successfully following up with customers after their vehicle inquiries, handling inbound phone calls and scheduling sales appointments.
- Provide excellent customer service and maintain a high level of professionalism with customers and working to establish a positive rapport with every customer.
- Answer incoming calls
- Answer customer online inquires by email, phone, and text
- Follow up & reschedule no show appointments
- Follow up with customers to ensure their visit was to satisfaction
- Work with our sales department to ensure customers' needs are being met.
- Reach sales and appointment goals
Benefits
- 401K
- Health Insurance
- Dental Insurance
- Life Insurance
- Paid Vacation
- Paid Holidays
- Christmas Bonus
- Tenure bonus
Requirements
- Enthusiastic and motivated individual seeking an opportunity to be successful
- Outgoing with a friendly personality, especially while handling objections & negotiating pricing
- Possess strong communication and customer service skills
- Previous dealership customer service or sales experience a huge plus
- Bilingual is a plus
- Ability to multi-task efficiently
- Computer literacy
- Attention to detail to ensure accurate pricing/information given at all times