Company Description

Heart of Texas Goodwill Industries, Inc. (Goodwill) is a nonprofit organization that employs about 400 team members. Goodwill is headquartered in Waco, Texas operates in a territory consisting of 20 counties in Central Texas. As part of its Mission, Goodwill participates in the State Set Aside Program designed to help individuals with documented disabilitiesfind temporary employment within state offices such as the Office of Attorney General. Goodwill is responsible for recruitment and management of Temporary Employees placed within state offices as they worked towards a permanent position within their placement.

Job Description

Performs routine (journey-level) child support work. Work involves conducting investigations to locate or trace absent parents and to determine or establish paternity, enforcing court orders of child support, preparing case documentation, and monitoring cases. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

Conducts investigations to locate or trace absent parents.

Reviews and assesses cases to develop implementation strategies and determines appropriate subsequent actions.

Monitors child support payments and refers delinquent cases for appropriate enforcement action.

Prepares various documents relating to legal or other actions necessary to establish or enforce a court order for child support.

Responds to inquiries concerning case status.

Documents actions taken relating to cases.

Explains program policies, procedures, and regulations to parents through individual interviews or seminars.

Attends court with legal staff to update legal documents and assist in negotiations.

May specialize in one or more child support functions such as location, establishment, or enforcement.

May assist in negotiating agreed orders or other voluntary settlements.

Performs related work as assigned.