Job Description: Project Expert – Global Service Growth Team (GSGT) 

Position Summary 
The Project Expert is a key member of the Global Service Growth Team (GSGT), responsible for driving service performance improvement projects across global service operations. This role blends project management, FBS coaching, cross-functional coordination, and structured standardization to ensure consistent, scalable, and sustainable improvements. The Project Expert acts as a regional site owner for GSGT activities, serving as the primary connection point into global rollups and leadership. 

Key Responsibilities 

FBS Standard Work & Coaching 

• Implement, coach, and standardize the use of FBS practices across service cells globally. 
• Serve as a guide to ensure consistent adoption of visual management, problem-solving methods, and daily/weekly accountability routines. 

Project Planning & Execution 

• Lead project planning includes resourcing, timing, cost modeling, and risk identification. 
• Support financial planning activities including preparation and submission of CARs for improvement initiatives. 
• Manage the project funnel, ensuring prioritization and progression through DVM participation, cross-team input, and escalation when required. 
• Contribute to or lead nontechnical transformation initiatives. 

Cross-Functional Collaboration 

• Function as a bridge to external stakeholder groups including Metrology, Quality, IT, Compliance, etc. to ensure alignment and efficient execution. 
• Coordinate global equipment transfers or procurement activities, with a specific focus on shared assets and optimized utilization. 

GSGT Program Ownership 

• Serve as the regional GSGT Site Owner, ensuring consistent execution of global initiatives and alignment to expectations of service PD leaders and the broader service leadership team. 
• Maintain basic PPL (Project Portfolio List) health, ensuring accuracy in prioritization and implementation planning. 

Global Deployment, Training & Site Enablement (50% Travel) 

• Travel globally to support deployments. 
• Ensure sites are fully enabled. 
• Support procurement and readiness. 

Qualifications 

• Bachelor’s degree in relevant field. 
• 4+ years of experience in applicable fields 
• Experience in service operations or manufacturing, operational excellence, continuous improvement, or project management. 
• Demonstrated familiarity with FBS tools and methodologies (or other lean/continuous improvement systems). 
• Strong project planning, communication, and cross-functional collaboration skills. 
• Ability to influence without authority across global and regional teams. 
• High attention to detail, structured problem-solving capability, and a bias for turning strategy into execution.