Discharge Planning Coordinator

Care Coordination | Ashe Memorial Hospital | West Jefferson, NC

At Ashe Memorial Hospital, our mission guides everything we do:
“To meet the needs of the community by delivering patient-centered, high-quality health care.”

Recognized as Ashe’s Best Place to Work, we are proud to foster a culture where team members feel valued, supported, and empowered to make a meaningful difference in the lives of our patients and community.

Position Overview

The Discharge Planning Coordinator plays a vital role in ensuring safe, timely, and effective transitions of care for patients. This position supports patients and families by coordinating post-hospital services, addressing social and financial needs, and promoting continuity of care.

Position Details

• Employment Type: Full-Time
• Schedule: Varying shifts (Sunday, Monday, Friday, Saturday)
• Department: Care Coordination
• Travel: None required
• Supervisory Responsibilities: None
• Compensation: Commensurate with experience

Why This Role Matters

• Direct impact on patient outcomes and continuity of care
• Opportunity to support patients during critical transition moments
• Collaborative, interdisciplinary team environment
• Meaningful work in a close-knit, community-focused hospital

Key Responsibilities

• Coordinate discharge planning for patients across all age groups
• Collaborate with physicians, nurses, and interdisciplinary teams to develop appropriate care plans
• Educate patients and families on post-discharge care, services, and available resources
• Connect patients with community agencies, home health services, and support programs
• Assist with financial, social, and placement needs
• Conduct follow-up to ensure continuity and effectiveness of care plans
• Support efforts to reduce length of stay and improve patient outcomes
• Advocate for patients while supporting their emotional and social well-being

Minimum Qualifications

• Education: High School Diploma or equivalent – required
• Preferred Education: Bachelor’s degree in Social Work or related field
• Experience: Healthcare, case management, or social services experience preferred

Core Competencies

• Strong communication and interpersonal skills
• Organizational and time management abilities
• Critical thinking and problem-solving skills
• Compassionate, patient-centered approach
• Ability to manage multiple priorities in a fast-paced environment

Employment Requirements

• Compliance with all hospital policies, including vaccination requirements (approved exemptions considered)
• Successful completion of a criminal background check and pre-employment drug screening (post-offer)

Benefits

Comprehensive benefits begin the first of the month following employment, in accordance with hospital policy.

How to Apply

Interested candidates should submit:

• Completed application
• Resume
• Cover letter (including explanation of any employment gaps)

Equal Opportunity Employer

Ashe Memorial Hospital is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and organizational needs.

Make a Meaningful Impact

In this role, your work goes beyond discharge—you help patients move forward with confidence, support, and the resources they need to succeed.