Since 1929, J&J Gaming has been a leader in Gaming and Amusements and a trusted partner. Today, our focus remains steadfast: to provide world-class service to help businesses succeed. Our customers and our team members have been, and will always be, #1 priority. We are looking to expand our workforce with team-oriented individuals with a positive mindset. We provide eligible employees with a comprehensive benefits package including health, dental and vision insurance, life and disability insurance, paid time off, and a 401(k) retirement plan.

Job Summary

The mission of the Security Surveillance Technician is to protect all J&J Gaming, LLC assets and maintain integrity of Gaming utilizing high tech surveillance equipment. This position must perform all duties in accordance with procedures, controls, applicable laws, and gaming regulations.

Job Responsibilities

Operate a closed-circuit surveillance system to monitor customer locations for criminal activity and gaming activities to ensure compliance.
Record irregularities through detailed written reports.
Observe patrons to detect various types of scams, fraud, or other violations.
Notify customer location owner and local authorities of criminal activity.
Prepare daily activity report logs, incident reports and daily interdepartmental surveillance reports.
Review video footage of significant events and provide details to management, establish owners, and/or law enforcement.
Safeguard all confidential information and maintain departmental confidentiality.
Support Customer Service call center (fielding incoming service calls, entering service tickets)
Perform other tasks as directed.

Education

High school diploma or GED.

Qualifications and Experience

1 to 2 years related experience or training preferred.
Must possess high integrity regarding confidential and sensitive information.
Excellent attention to detail.
Intermediate computer skills.
Excellent written and verbal communication skills.
Ability to communicate effectively with customers, peers, managers, and across departments.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job generally operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is low.

Physical Demands

The physical demands here are representative of those that must be met by an employee to successfully perform the essential job functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; stand; walk; use hands and fingers to handle or feel; and reach with hands or arms.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.

Travel

Travel is not required for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Compensation

$21 - $23 / hr.