FOX Factory, Inc. – Bicycle Service Technician – Spanish Springs, NV (89441)
Job Code: *LI_*BYC
About the Company:
For over three decades, FOX has been an industry leader in the design and development of high performance shock absorbers and racing suspension products for snowmobiles, mountain bikes, motorcycles, ATVs, UTVs, off-road cars, trucks, and SUVs.
In 1974, Bob Fox started racing his products in motocross and we haven't stopped racing since. FOX has equipped vehicles and racers that have stood atop podiums in every sport we have competed in — from the sands of Baja to the dunes of Dakar.
Our team of engineers perform rigorous tests with our athletes year round. The data we collect from performance testing and our application of that knowledge to our product is what separates FOX from every other suspension company.
Position Overview:
The Bicycle Service Technician is responsible for the repair of FOX Bicycle suspension which may be in for routine service or repair of defects under the warranty period.
Key Objectives:
1. Ensure timely repair, preferably within 48 hours of receiving the product
2. Inspect, clean, and repair FOX products to factory standards
3. Maintain a clean and organized work area
4. Advise Service Manager of any new problems seen with product
5. Be empowered to question the reason that said Fox product may be in for a Warranty Evaluation
Responsibilities include but not limited to:
- Complete tear down and rebuild of FOX bicycle products
- Clean and inspect all internal and external assemblies for wear or damage
- Contact Service Writer if repair will cost more than original estimate given to the customer
- Ensure proper function and quality standards set by FOX on all repairs
- Follow all processes and procedures that are in effect for the operation of the department
- Maintain a safe work environment by adhering to all safety regulations within the department
Requirements/ Qualifications:
· Ability to use tools properly without damaging products
· Good communication skills to explain in detail mechanical problems with product
· Understand and execute detailed instructions given by Supervisor, Engineers, or Race Technicians
· Ability to read technical drawings/ engineering documents
· Moderate computer skills. Ability to use data base for part searches, etc.
· May be asked to travel or participate in FOX events out in the field
· Previous Bike suspension experience is a plus
· Ability to work within a very fast paced environment, meet productivity goals, and have fun with a very dynamic team
We look forward to hearing from you!
To apply, visit our website: www.ridefox.com