• Greet and welcome each guest as they arrive.


• Demonstrate a working knowledge when checking guests in and out of rooms, providing accurate information and a prompt answer to any questions the guest may have about the resort and local area.


• Create the highest guest satisfaction possible by having a clean, organized, well stocked work area. Perform and complete other assigned duties.


• Maintain a favorable working relationship with all company associates to foster and promote a positive working environment.


• Display a calm and attentive approach in solving problems and handling difficult situation, collecting information and sincerely helping to resolve them.


• Must be familiar in which departments to work with in serving the needs of our guests.


• Determine, communicate, and monitor personal and department achievements and performance standards on a daily basis.