Job Title: Business Officer

Department: Front Office Support Unit

Classification: Exempt 

Reports to: Business Officer

Location: San Francisco, CA

Summary/Objective:

A) Assist Account Officer to develop strong customer relationships in order to generate high volume of prospective clients. Joint-call and site visit with front-line department to ensure understanding in new opportunities and respond to client queries regarding the products in a timely fashion.Work closely with Account Officers in order to close business deals in a timely manner.

B) Assist frontline department with financial analysis for both existing and potential customers in preparation of credit proposal and annual review.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Follow-through with front-line department, credit department and loan operation department through all phases of the underwriting process.

2. Maintain good relationship with existing customers, including cross selling of additional bank products.

3. Analyze borrower/guarantor financial information including tax return, rent roll, etc. to determine the

property’s debt carrying ability and the borrower’s capacity to repay.

4. Full knowledge in residential mortgage and small business lending product

5. Spread and analyze personal and corporate financial statements, and prepare credit proposal.

6. Responsible for business expansion by deepening relationships, identifying cross sell opportunities, and increasing

client acquisition.

7. Prepare various weekly reports for management.

8. Participate in special projects as required.

9. Ability to adapt to a changing environment and handle multiple priorities

10. Excellent writing and analytical skills

11. Perform administrative responsibilities including taking notes during meetings, preparing correspondence, and

managing files

12. Performs other duties as assigned.

Competencies:

In order to perform the job successfully, an individual should demonstrate the following competencies: 

1. Quality Management – demonstrates accuracy and thoroughness.

2. Customer service – responds promptly to customer needs and meets commitments.

3. Oral communication – communicate with customers and branch employees effectively and clearly.

Supervisory Responsibility: None

Physical Demands:

This is largely a sedentary role, requiring use of typical office equipment such as a computer, laptop and cell phone. Most

work is completed in an office environment. Walking around the office and talking to employees and supervisors is

required.

Travel Requirements:

As needed.

Required Education and Experience:

Bachelor's degree (B. A. or B. S.) from four-year college or university. MBA/MS degree preferred.

1-3 years related experience and/or training; or equivalent combination of education and experience.

Life Insurance License preferred.

Additional Qualifications:

An individual should have knowledge of spreadsheet software, word processing software and power point software.

Language/Communication Skills:

Able to read and interpret documents such as operations policy and procedures. Able to write routine reports and

correspondence in Chinese and English. Fluency in Cantonese/Mandarin and English.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or

responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time

with or without notice. It is understood and agreed that the employee may be required to perform additional duties as

assigned by the employee’s supervisor or Manager.