Who we are...

As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.

Inspiring you to become extraordinary in work and life.

What we need…

We're looking for a Site Reliability Engineer to join our SRE team, with strong expertise across Kubernetes, cloud infrastructure, and automation in both public cloud (AWS/Azure) and on-premise environments. You'll bring a passion for reducing toil through automation, observability, and thoughtful engineering.

The ideal candidate will have...

• Proficiency with Kubernetes in production environments, including cluster provisioning, troubleshooting, and monitoring
• Linux systems administration skills, including performance tuning and application troubleshooting
• Comfort with scripting and automation using Python, Bash, and/or PowerShell
• Experience deploying infrastructure as code with Terraform and/or Ansible
• Experience with CI/CD Pipelines, GitLab CI preferred
• A mindset focused on problem-solving, blameless root cause analysis, and continuous improvement
• Willingness to participate in on-call rotation and incident response

What’s in it for you…

COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

• Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
• Customized training and onboarding to support you in your first year at COCC
• Robust employee development programs aligned with career pathing objectives
• Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets 
• Generous PTO offerings, benefits and competitive compensation
• On-site fitness centers, wellness incentives, and lifestyle spending accounts
• Tuition Reimbursement
• One-on-one career coaching
• DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
• Financial planning assistance with certified professionals
• Peer recognition programs

What you’ll do…

• Manage and support Kubernetes clusters (on-premises via TKGI/VKS and cloud) across production, staging, and development environments, ensuring stability, scalability, and high availability
• Diagnose and resolve complex issues across Kubernetes, container runtimes, workloads, operating systems, and supporting infrastructure
• Deploy and manage cloud (AWS/Azure) and on-premise infrastructure using Terraform, Ansible, and Helm
• Build, maintain, and troubleshoot GitLab CI/CD pipelines for application and infrastructure deployments
• Implement and maintain observability using our stack: Alloy, Prometheus, Mimir, Loki, Grafana, Dynatrace, and Netbrain
• Containerize applications and author Kubernetes deployment manifests
• Plan, design, and execute automation solutions to reduce manual workload across the Infrastructure Department
• Conduct blameless root cause analyses on incidents and outages, turning learnings into runbooks and preventive measures
• Provide emergency response through on-call rotation, reacting to monitoring alerts and escalating when needed
• Develop internal tools in Python, Go, and/or C# to improve automation, observability, and self-service capabilities for engineering teams
• Administer and troubleshoot Windows Server environments as needed, complementing our primarily Linux-based infrastructure

What you’ll bring…

Bachelor's degree in Computer Science preferred, but relevant work experience and/or certifications will be considered.

Salary range for this role is $122,400-$170K

Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.

COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

Accessibility - If you’re a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing [email protected]. Please specify the help you need and we’ll be happy to get back to you.