Key Account Manager

Location Xiamen, China

Pacesetting. Passionate. Together. HELLA is a listed,
internationally positioned automotive supplier operating under the umbrella
brand FORVIA. Within this de facto group, HELLA stands for high-performance
lighting technology and automotive electronics. At the same time, the Company
covers a broad service and product portfolio for the spare parts and workshop
business as well as for manufacturers of special-purpose vehicles with its
Lifecycle Solutions business group. HELLA has around 36,000 employees at more
than 125 locations worldwide and generated consolidated sales of € 6.3 billion
in the fiscal year 2021/2022.

YOUR TASKS

• A  Strategic business
  development
  1. Monitoring
  the market situation, competitor activities, customer requirements and trends
  to maintain and increase market share in the best possible way over the long
  term.
  2. Suggest project prioritizations and
  participate in cross-functional workshops and meetings.
  3. Informing about customer requirements
  (general customer potential, product requirements) as well as exploiting the
  full customer potential and participating in the definition of departmental
  objectives
  
• B Customer
  Relationship Management (CRM): Developing and leveraging customer potential
  1.Identify,
  compile and analyze customer requirements based on the hierarchical level;
  build and maintain personal contact with the customer; define the contact
  matrix (purchasing, development, quality and other areas) and integrate the
  participating internal organization; achieve all aspects of customer satisfaction;
  forward all customer inquiries and feedback within the organization; define and
  monitor the action plan and report progress to the customer
  2.Supporting
  (global) customers and (global) Hella companies as well as strategically
  important locations in order to obtain production contracts; advising
  customers, involving Hella specialist departments if necessary and preparing
  and presenting presentations as well as advising on technical and commercial
  issues
  3.Coordinate,
  prepare and track visits by internal or external customers, including all
  related work; participate in trade shows and exhibitions; and assist internal
  departments in their preparation.
  
• C Acquisition: Establishing and restoring
  customer contacts
  1.Designing prices and conducting annual price
  negotiations with the customer in consultation with the superior
  2.Usually carry out acquisition activities in
  accordance with agreed strategies and prepare and conduct presentations.
  D. Lead the both internal
  and external activity to achieve the defined company other KPIs than most
  important Acquisition , such as Overdue ,Open Billing ,SEK ,GE FIT ,DSO
  ,Safeguard

YOUR QUALIFICATIONS

• Bachelor and above, major in engineering relevant.
  
• 3 years working experience on customer relationship management, business developing experience is preferred.
  
• Good communication skills in both English and Mandarin

Take the opportunity to reveal your potential within a global company that offers you the best possible conditions for progressing in your career.

Please send us your application through our careers portal, citing reference number req7783. 

HELLA (Xiamen) Electronic Device Co.,Ltd.
JASON YE
[email protected]