ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responds to customers on non-conformance and quality matters
- Oversees process improvements related to quality
- Ensures product conformance
- Reviews documents for conformance
- Conducts product inspections
- Maintains quality performance metrics
- Assists with management of nonconformance’s
- Conducts supplier assessments and reviews
- Maintains calibration system
- Supports sales department with technical needs and customer services
- Performs customer regulatory activities
EDUCATION REQUIREMENTS
- Four-year college degree preferred, with experience in manufacturing or distribution quality, or equivalent combination of education and experience
KNOWLEDGE AND SKILLS
- Prior Quality supervisory experience
- Knowledge of steel products and processes
- Knowledge of ISO 9001 and AS9100 Quality Management Systems
- Understanding of Six Sigma and Lean manufacturing tools
- Strong analytical aptitude and reporting skills
- Excellent verbal and written communication skills
- Ability to multi-task with an emphasis on event management
- Goal-oriented and the ability to manage multiple projects paying particular attention to detail.
- Ability to work with a variety of teams (including the shop floor, sales and purchasing)
SUPPORT
- Supervise Quality Tech and support staff
- Assist with customer quality system requests and approvals
- Assist with the quality orientation for new employees
- Support sales with certification and compliance requests
- Support operations and production with order and material technical needs
SPECIFICATIONS
- Maintain AMS/UPM specification spreadsheet used to verify the compliance of mill test reports
- Perform periodic specification revision check for updates
EQUIPMENT
- Oversee the inspection and measuring of test equipment
-Maintain identification of the testing equipment and documentation providing traceability and calibration frequency
SUPPLIERS
- Initiate and maintain the ongoing assessment and approval of subcontractors
- Perform periodic audits of suppliers and subcontractors
CUSTOMER AND REGULATORY SPECIFIC ACTIVITIES
- Oversees and coordinates customer management of testing using outside approved resource
- Responsible for administration of Unison and GE supplier release program
- Assist as needed with compliance audits
- Maintain customer approval and certification
- Fill out and respond to customer survey requests
- Maintain applicable logs, supporting EV1 audits, preparing bar codes, and inspections
- Assist as needed with customer and regulatory audits
OTHER
- Maintain a full understanding of United Performance Metals' Quality Manual, Operating Procedures, and Work Instructions: How they relate to AMS, ASTM, AISI, AS9100 and ISO-9001 Requirements
- Continued education and training of metals applications, industry requirements, and customer focus activities
- General housekeeping in accordance with the quality expectations
- Assist as needed with internal audits
- Maintain customer property within established procedures
- Maintain and report on shelf life sensitive items that are maintained in inventory to insure the products are not expired beyond use
- Duties as assigned by supervisor
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.