HiringCafe
Posted 3mo ago

Floor Service Representative

@ Grand River Casino & Resort
View All Jobs
Mobridge, South Dakota, United States
$13-$15/hrOnsiteFull Time
Responsibilities:paper fills, records maintenance, guest assistance
Requirements Summary:21+ age; qualify for Standing Rock Sioux Tribal Key license; 20/20 vision, color blind not allowed; HS diploma or GED; physically able to stand/walk 8+ hours and lift up to 15 lbs.
Save
Mark Applied
Hide Job
Report & Hide
Job Description

SALARY RANGE: $12.72 - $15.45 HOURLY/DOE

 

SUMMARY:

Provides customers with beverages, change, and basic machine upkeep, all in a prompt and timely manner.  Interacts positively with customers using grand service.

 

DUTIES AND RESPONSIBILITIES:

  • The Floor Service Representative performs paper fills and jackpots while maintaining proper machine records and performs minor maintenance on slot machines. 
  • He/she ensures proper coverage of the floor area or designated working area, providing service to all customers such as serving beverages, making change, giving information on casino & resort and slot machine payouts.  
  • Help the guest make wagers and answer any questions they may have about sports betting.  As well as handling customer disputes.
  • The Floor Service Representative assists in all areas of the casino and performs any other duties as assigned by the Shift Managers and/or Gaming Manager. 
  • Employee shall comply with all BSA/AML regulations, reporting, and training requirements – Specifically those in the Grand River Casino Written System of Internal Controls (and appendices) for BSA/AML Compliance.