System Administrator

Café Anatolia is a growing cafe chain
with 12 branches throughout the North Island. We have an excellent reputation
for fresh, healthy, and Turkish cuisine made to order for our customers. We
serve over 15000 customers in a week with a team of over 110 employees in the
group.

Hospitality Franchise Group is a
technology driven business with over 30+ different applications and platforms
including custom developed systems. Technologies are core on how business
operates, Team internally communicates and how customers interact with the
business.

The main responsibilities of the
System Administrator role are:

1. Oracle Micros POS System Management:

·        Ensure the smooth operation and
maintenance of the Oracle Micros POS system.
·        Troubleshoot and resolve
POS-related issues promptly.
·        Collaborate with vendors for
system upgrades and optimizations.

2. Payment Gateway Administration:

·        Oversee and maintain our
payment gateway infrastructure.
·        Monitor transactions and ensure
secure payment processing.
·        Implement and test new payment
methods as needed.

3. NAS Server and File Server Maintenance:

·        Manage and optimize Network
Attached Storage (NAS) servers.
·        Administer and secure the file
server infrastructure.
·        Implement backup and recovery
procedures for critical data.

4. Cloud-Based IP Camera System:

· Maintain and monitor our
cloud-based IP camera system.

· Ensure the security and
integrity of video data.
· Troubleshoot and address camera
system issues promptly.

5. Zoho CRM Integration:

·        Integrate and maintain Zoho CRM
with other systems.
·        Provide support for CRM users
and troubleshoot issues.
·        Collaborate with relevant teams
to enhance CRM functionality.

6. Customer Wi-Fi Hotspot System:

· Manage and optimize the
customer Wi-Fi hotspot system.

· Ensure reliable and secure
connectivity for customers.

· Implement measures to protect
against unauthorized access.

7. Integration with Multiple Platforms:

· Facilitate seamless integration
between various platforms.
· Collaborate with software
developers to enhance system interoperability.

8. Store Dashboard Maintenance:

· Oversee the maintenance of
store dashboards for real-time monitoring.

· Implement improvements to
enhance dashboard functionality.

· Provide training to relevant
staff on dashboard usage.

9. Hardware Management and Maintenance:

· Manage the inventory of hardware
components.

· Perform regular hardware
maintenance and upgrades.

· Troubleshoot and resolve
hardware-related issues.

10. Disaster Recovery Planning:

  ·        Develop and maintain a robust
disaster recovery plan.
·        Conduct regular tests and
drills to ensure preparedness.
·        Minimize downtime and data loss
in the event of a system failure.

Requirements

What you will bring:

Qualifications:

· Bachelor’s degree or equivalent
with major in Information Technology or Computing.

· Vendor certification in Oracle
is desired but not required.

Work Experience:

· Minimum 3+ years
post-qualification experience in IT System Administration i.e. Software
Administrator / System Administrator / Web Administrator or in a similar role.
· Minimum 1 year experience in
Project Management.

Benefits

What we are offering:

Competitive remuneration reflective of
the role and your qualifications, skills, and experience, with a base hourly
rate of between $30.00 and $40.00 (gross)
Employee discounts on Café Anatolia
meals

Candidate must be located in New Zealand
and have appropriate work entitlements to work in New Zealand (NZ Citizen/NZ
Resident/Work Visa Holder). Hospitality Franchise Group is an accredited
employer with Immigration New Zealand and preference will be given to NZ
Citizen & Resident.

PLEASE APPLY directly by filling in the
online application form at career.cafeanatolia.co.nz and attaching your CV.
Only those shortlisted for an interview will be contacted. We thank you for
your interest.