Posted 2mo ago

Airline Customer Service Supervisor in IAH Airport

@ Hallmark Aviation Services
Houston, Texas, United States
OnsiteFull Time
Responsibilities:Supervising operations, Coordinating client, Ensuring quality
Requirements Summary:Minimum 18 months airline experience preferred; strong leadership; customer satisfaction focus; ability to work varied shifts; communicate effectively; knowledge of airport operations; computer and ticketing experience.
Technical Tools Mentioned:Ticketing systems, Computer usage
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Job Description

Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH). 

 

The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. 

  • Minimum 18 months Airline Experience Preferred
  • Strong leadership abilities
  • Excellent focus on Customer and Client satisfaction
  • Must be able to work morning, afternoon and/or night shift
  • Ability and willingness to work harmoniously in a team environment
  • Strong leadership, but stronger team player
  • Ability to work under pressure
  • Able to communicate effectively, verbally and in writing
  • Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
  • Basic knowledge of airline reservations
  • Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
  • Computer, typing and ticketing experience
  • Able to operate independently and work varied hours