*Candidates should be located near our Kansas City, MO or Dallas, TX office.

You�re legendary. We�re hiring. Let�s talk!

JOB SUMMARY:

A successful Account Executive Support Specialist (AESS) will help to nurture profitable program entity relationships such that Customers value our premium finance services and we achieve superior, sustainable financial returns.

The AESS, an entry level position within the Account Executive roles, generally provides support to a book of business that focuses on the more established business branch relationships. The individual performing this job will be primarily responsible for servicing a group of assigned program entities by providing quotations, credit analysis and telephone follow up for quote resolution.

A successful AESS possesses strong Customer service skills, superior communication and negotiation skills and an understanding of company loan documentation and state premium finance requirements.

KEY RESPONSIBILITIES:

• Achieve key performance indicators in the areas of premium volume, loan units, program entity growth, profitability, late charge revenue, cancellation ratios, and charge-off activity etc.
• Submit all required documentation to agent for execution so that PFA will arrive complete for booking.
• Service program entities by providing premium finance quotations in an accurate, compliant and timely manner.
• Follow up on all quotes issued, within dollar amounts specified by the Regional AE Manager, or AE Team Lead, until final determination of opportunity is resolved.
• Contact program entities on renewals and lost deals from the previous year, within dollar amounts specified by the RAEM until final determination of opportunity is resolved.
• Build strong relationships and communicate frequently with Sales Executive(s) on all program entity relationships within assigned portfolio of program entities.
• Meet regularly with the RAEM or AETL as required to review completed job tasks, future planning, statues of assigned of business, including any concerns or questions about program entities to prevent fraudulent activities.
• Assist Acceptance Associates/Collateral Administrators with policy verifications by obtaining policy contact information and assistance with discrepancy issues.
• Follow up and obtain all �Insured signature required� premium finance agreements, loss payee endorsements and other documentation when applicable within company guidelines.
• Develop and maintain knowledge of tools used by our Customers, including our website, eForms, email reports and available payment options. Effectively communicate the applicable features and benefits and provide training on their usage.
• Provide Legendary Service to all Customer inquiries (external and internal) by responding promptly and thoroughly to all requests.
• Be knowledgeable of IPFS�s Best Practices and review procedural changes to ensure compliance with the organizations policy and procedures.
• Perform various other duties as requested by Management including assistance to other branch Associates, which may include loan processing and correspondence handling.

PREFERRED SKILLS:

• Detail-oriented
• Strong communication skills
• Excellent Customer service skills
• Strong problem-solving skills
• Team-oriented
• Good organization skills
• Proactive, with a sense of urgency
• Exceptional written correspondence and telephone skills

EDUCATION QUALIFICATIONS:

College graduate or equivalent experience

About Us:

Apply today for an opportunity to join one of North America�s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.

Every day, we work to deliver on our Corporate Mission Statement: �To be the market leader by delivering innovative financial and technology solutions to help our Customers, partners, and investors achieve their goals.�

How do we do that? By empowering and encouraging our Associates to provide products and legendary Customer service unparalleled in our industry.

For Our Associates:

At the office: Based on your location, we offer parking and commuter benefits programs to help make your commute a little easier.
Getting started: We offer a comprehensive paid training program that will make you feel prepared and excited about your role.
Staying healthy: Our wellness program, LiveWell, combined with our Employee Assistance Program (for when you need confidential support), help you keep an eye on short and long-term goals and any bumps that pop up along the way. We are also proud to offer subsidies to support your health and fitness goals by providing gym membership subsidies.
Preparing for your future: Imperial PFS offers a 401(k) with a company match
Company culture: Our Associates are the foundation of our company and we want you to enjoy working here! With company lunches, corporate outings, and even the occasional ice cream truck, you never know what will pop up to make your day.
Peace of mind: Our insurance benefits include medical, prescription, dental, voluntary vision, voluntary life/dependent life, group term life, and AD&D.

#IPFSUS