Posted 6d ago

Overnight Concierge

@ Hillcrest Health & Living
Papillion, Nebraska, United States
$16-$19/hrOnsiteFull Time
Responsibilities:monitor security, assist residents, answer calls
Requirements Summary:Customer service experience; strong communication; able to work independently overnight.
Technical Tools Mentioned:Front desk software, Phone system, Security systems
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Job Description

Overnight Concierge
Location: Hillcrest Grand Lodge – Papillion, NE

Schedule: Sunday-Thursday 11:00pm-7:00am

Pay: $15.50-$18.99 per hour based upon experience and education

Hillcrest Health & Living is dedicated to inspiring people to live their best lives. We are seeking a compassionate and attentive Overnight Concierge to join our team at Hillcrest Grand Lodge. This position plays an important role in providing a welcoming presence, ensuring safety, and supporting our residents and guests during overnight hours.

Responsibilities:

  • Provide a professional, friendly presence at the front desk during overnight shifts.

  • Monitor building security, including doors, cameras, and visitor activity.

  • Assist residents, families, and team members with questions or requests.

  • Answer and direct phone calls in a courteous manner.

  • Complete light administrative and clerical tasks.

  • Support emergency procedures and communicate promptly with leadership when needed.

Qualifications:

  • Previous experience in customer service, hospitality, or senior living preferred.

  • Strong interpersonal and communication skills.

  • Ability to work independently and remain attentive overnight.

  • Professional and reliable with a caring attitude toward residents.

Why Hillcrest?

  • A mission-driven team that values Integrity, Compassion, Respect, Teamwork, and Service.

  • Competitive pay and benefits package.

  • Career growth and professional development opportunities.

  • Be part of a community that truly feels like family.

Schedule: Overnight shifts (full-time)