POSITION SUMMARY:  The Targeted Case Manager (TCM) will provide case management services to individuals in their assigned program of severe mental illness (SMI), substance use (SUD), and/or serious emotional disturbance (SED). Position consists of resource acquisition, linking to services, coordinating care for physical and mental health needs and monitoring changing needs of participant.

 

DUTIES AND RESPONSIBILITIES:

• Assess client and family strengths and needs.


• Link client and/or family to appropriate community resources.


• Assist client/family with advocacy efforts with other community services.


• Maintain appropriate contact with client and/or family.


• Collaborate with Lifeskills staff and external providers to assist in client’s recovery from mental illness and/or substance use.


• Assure client choice and access to community resources.


• Work alongside ACT Team members in a team approach. 


• Provide assertive, outreach-oriented case management services in clients’ natural environments (homes, shelters, streets, hospitals, jails, community settings)


• Serve as an Integrated Member of a Multidisciplinary Team


• Function as part of a shared-caseload ACT team, collaborating daily with psychiatry, nursing, substance use specialists, vocational staff, and peer support to deliver coordinated, wraparound care.


• Assist individual to engage in activities that will provide opportunities for developing meaningful roles in his/her community (e.g. volunteer, employee, member, customer, patron etc.)


• Use personal vehicle to transport individuals to and from various community settings of their choice (must maintain current license and vehicle insurance).


• Conduct oneself morally, and ethically, serving as a positive role model.


• Attend individual and group supervision as scheduled.


• Employee is responsible for timely documentation of services provided.


• Other duties as assigned/required.

• JOB REQUIREMENTS / EXPECTATIONS:


• Ability to sit for extended time for meetings, documentation, and clinic services.


• Ability to stand, walk, bend, and move within clinic and community settings.


• Must have car insurance and be able to transport clients for appointments and community engagement.


• Ability travel across regional sites when needed.


• Must maintain confidentiality and adhere to all regulatory and ethical standards.


• Performance will be evaluated by client outcomes, documentation compliance, and alignment with organizational goals.