• Collaborate with the Program Manager to develop and execute the C&I Energy Efficiency Program, supporting program strategy, annual planning, and delivery while meeting energy savings goals and costeffectiveness requirements.
• Demonstrate characteristics critical for effective management including but not limited to leadership, initiative, customer focus, communications, decision-making, and job knowledge.
• Assist the Program Manager with program budget tracking, forecasting, performance evaluation, and incentive expenditures, including analysis of participation, energy savings, electrification adoption, and emissions reductions.
• Provide daytoday operational oversight to ensure program performance aligns with regulatory requirements, budgets, schedules, and performance targets.
• Manage program workflows, proactively identifying and resolving bottlenecks and inefficiencies, while using data analytics to measure performance, identify trends, and recommend/implement process improvements.
• Prepare and contribute to management reports, executive briefings, and regulatory filings.
• Support issue identification, escalation, and resolution across internal teams and external partners.
• Develop standards, tools, and processes to manage projects efficiently and resolve program inquiries quickly.
• Resolve customer, vendor and contractor inquiries and complaints and minimize the escalation of issues.
• Maintain working knowledge of large C&I building systems, energy efficiency measures, and electrification technologies to inform and make program decisions.
• Lead crossfunctional discussions and coordinate initiatives with a broad range of internal and external stakeholders to support planning, design, and execution. Internal stakeholders may include engineering, regulatory, strategy, finance, IT, marketing, compliance, QAQC, evaluations, and customer engagement teams, while external partners span customers, trade allies, consultants, industry organizations, and technology providers.
• Represent the program with external stakeholders and customers at local events and conferences, including speaking publicly on behalf of the Commercial & Industrial Program and the broader Energy Efficiency Department.
• Manage, influence, and hold contractors, trade allies, and market partners accountable to ensure highquality and consistent program delivery.
• Manage software used to administer and operate the programs and oversee data management and quality control.
• Provide functional guidance and informal leadership, mentoring staff and crossfunctional partners while supporting onboarding, documentation, and knowledge transfer to build program continuity and organizational capability.
• Provide QA/QC for operational and program processes; organize and implement peer-reviews and other quality checks on routine and non-routine procedures.
• Perform other tasks and assignments as required.

• Bachelor's Degree and 3 years of work experience

• Master's Degree in Business Administration, Operations/ Process Management, Economics, Engineering, System Administration/ Data Management, or related fields and 2 years of relevant work experience in clean energy or energy efficiency program delivery, supporting or leading complex, multistakeholder Large C&I initiatives within utility or publicpurpose settings.

• Proficient in Microsoft Office including Excel, Word, and PowerPoint, required.
• Experience and or knowledge in data management and or databases, required.
• Excellent oral and written communication skills, required.
• Excellent interpersonal skills, required.
• Proven problem-solving skills with the ability to identify, analyze, and resolve process and customer service related issues, required.
• Ability to translate strategic objectives into actionable plans and measurable outcomes, required.
• Ability to lead through collaboration and influence and to engage firmly and professionally in situations with limited prior interaction, required
• Strong organizational and prioritization skills with the ability to manage multiple initiatives simultaneously, required.
• Ability to manage ambiguity, shifting priorities, and evolving operational or regulatory requirements, required.
• Experience and or knowledge of the fundamentals of energy modeling, analytics, and reporting, preferred.
• Customer service experience, preferred.
• Minimum of three to five years of experience in utility energy efficiency, demand management, or demand response programs, preferred.
• Experience in program planning and administration and project management, preferred.
• Experience planning, managing, coordinating, reviewing, and processing budgets and invoices, preferred.
• Mechanical, Electrical, Civil, or other relevant engineering experience, preferred.
• Certification, experience, or training in Salesforce, preferred.
• Ability to learn new database systems such as Oracle EBS, Hyperion Planning, business intelligence, work management, and CRM systems, preferred.

• Driver's License Required

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be willing to travel inside and outside the Company service territory as needed.

EEO Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual’s actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.

Technical Difficulty Statement:

For technical issues, please contact us at [email protected]

Mission Statement:

Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company’s mission by excelling at our three corporate priorities – safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Benefits:

We are dedicated to supporting the physical, mental, and financial health of our employees and their families. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Rich medical & pharmacy benefits, including vision benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits

*Please be aware that some benefits may not apply to provisional or part-time job titles.