Job Summary

The Nurse Practitioner assists department physicians to help support WorkCare’s 24/7 Injury Care and Telemedicine program. The primary responsibility of this position is to facilitate appropriate and timely health care with the focus on employee return-to-work and the return to maximum functionality. This is accomplished by providing the assessment and guidance at the time of a workplace injury telephonically.

Schedule: NOC Shift Rotation; 7 days on 7 days off

• Thursday - Saturday 7:00pm -7:30am MST


• Sunday - Wednesday 7:00pm - 5:30am MST
  
   

Work From Home Requirements

• Employees must live in a location that can maintain reasonable connectivity to power and internet.


• All Injury Care and Telemedicine employees working from home are expected to adhere to the following requirements prior to working from home:
  
  
  
  • Must meet all IT requirements as outlined by the IT Department.
  
  
  • Work environment must be free from background noise and distraction.
  
  
  • Must dedicate their full attention to their job duties during working hours.
  
  
  • Must be able to meet the following privacy and security requirements, as per HIPAA regulations:
    
    
    
    • home office must be in an enclosed private room with four walls.
    
    
    • home office must have a closed-door during business hours.
    
    
    • home office must be removed from normal foot traffic.
    
    
    • during working hours no unauthorized personnel are allowed in the home office.
    
    
    
    
  
  
  
  

Essential Duties and Responsibilities:

The Nurse Practitioner utilizes evidence-based guidelines and employs best practices that require early intervention and setting realistic expectations for recovery and return to work.

1. Provide initial injury intake, follow up, and case closures in accordance with policies & procedures.
   
   
   
   
   • Provide initial contact with injured workers, employers, and other appropriate stakeholders.
   
   
   • Obtains history of injury (mechanism and setting) and current job functions.
   
   
   • Assesses functional status and provides recommendations for first aid, self-care, or referred for external medical treatment according to treatment protocols.
   
   
   • Assesses and collects data regarding risk factors for delayed recovery and generate creative solutions to minimize or eliminate obstacles which prevent, or delay return to work.
   
   
   • Completes follow up calls to assess progress with suggested self-care or first aid.
   
   
   
   


2. Triage employees to appropriate level of care based on symptoms, history, photos, and clinical judgement.
   
   
   
   • Provide first aid suggestions, if able to keep at self-care.
   
   
   • If clinic visit is recommended, provide recommendations of clinic type and timing.
   
   
   • Call clinic or emergency department for peer-to-peer conversation as needed.
   
   
   
   


3. Provide clinical care via WorkCare Telemedicine appointments as appropriate.
   
   
   
   • Review history of present illness, allergies, medications, past medical/surgical history, social history, and review of systems
   
   
   • Perform virtual physical examinations.
   
   
   • Diagnose and treat the employee, including ordering imaging and referrals, as necessary.
   
   
   • Communicate treatment plans, follow up appointments, and orders with the employee and WorkCare staff.
   
   
   • Complete workers’ compensation forms and work status forms.
   
   
   • Provide support with the registration workflow as needed and promptly communicate the employee’s workability status to the employer immediately following the visit.
   
   
   
   


4. Employee/Employer Relations
   
   
   
   • Provides employer and supervisor with updates regarding the nature and mechanism of injury as well as suggested level of care.
   
   
   • Serve as an advocate for the injured/ill worker.
   
   
   • Counsel’s employees on reduction of risks associated with occupational and environmental hazards.
   
   
   
   


5. Provider Contact/Relations
   
   
   
   • Requests medical records as needed.
   
   
   • Directs care to preferred providers and negotiate, as necessary.
   
   
   • Ensures appropriate use of medical facilities, early and appropriate referrals, and quality of care at controlled or reduced cost.
   
   
   • Identifies excessive, ineffective, or inefficient delivery of health care services and redirect care as needed.
   
   
   
   


6. Performs additional duties and assumes additional responsibilities as identified by manager for the efficient operation of WorkCare.