Manager Trauma Services

Requisition #: req12078

Shift: Days

FTE status: 1

On-call: No

Weekends: No

General Summary:

The Trauma Services Manager is responsible for ensuring that all services, including medical, nursing, and clinical support,  and other system components are in place and functioning optimally to ensure an organized multi-disciplinary team approach to the care of the trauma patient.  This position has responsibility for providing leadership for Trauma Services.  This involvement begins with pre-hospital care and extends through re-integration into society for the trauma patients.  This position identified the system needs, the GAP analysis and facilitates the attainment and compliance with requirements for American College of Surgeons level two trauma designation and works  in close collaboration with the Trauma Medical Director.

Essential Functions and Responsibilities:

1. Ensures that all components of a level two trauma center are in compliance. Collaborates with Trauma Medical Director in planning, developing, monitoring and continuously improving all aspects of the Trauma Service Line.
2. Collaborates with the Trauma Medical Director to develop guidelines, communicate needed information, and provide feedback to all medical, nursing and clinical support staff to ensure optimal quality care to trauma patients. Monitors care of trauma patients, both ED care and inpatient care and serves as a resource for clinical practice as it relates to trauma and best practice.
3. Exhibits current, extensive knowledge of trauma care systems from pre-hospital care to inpatient and through discharge.   Identifies system problems, analyzes root causes, and develops and oversees action plans utilizing process improvement techniques.
4. Prepares, analyzes and coordinates informational statistical reports and special reports form any identified patient care issue or trauma quality improvement plan to the Trauma TOPIC Committee, the Trauma Peer Review Committee – and other pertinent committees/staff/management, as appropriate. Performs root cause analysis and develops and executes an action plan to ensure that care issues are resolved and care is optimized. Assists with presentation of trauma Morbility and Mortality conferences.
5. Ensures educational preparedness for all medical ,nursing and clinical support staff in all areas that care for trauma patients.  Activities include but are not limited to:providing instruction in trauma care and/or injury severity scoring, proper documentation, providing seminars or training options, and all aspects of evaluation and care of the trauma patient. Serves as an internal resource for staff in all departments, and acts as an extended liaison for EMS agencies
6. Supervises and develops the Trauma Registrars to provide data for the Metro Trauma Service and regional and state registry.
7. Represents Metro Health Hospital in various trauma forums as necessary such as Region 6 activities, Kent County Emergency Medical Services, Michigan Trauma Manager network and various committee and research activities within these organizations and actively participates in professional organizations that focus on the care of trauma patients.
8. Develops and oversees an outreach and injury prevention program including community / public relations and professional presentations.  Coordinates the organizations’ program of community education in injury prevention.
9. Develops and oversees the trauma budget and chairs the financial subcommittee for the Trauma Service Line.
10. Maintains a minimum of 16 hours of trauma related continuing education per year as outlined by the American College of Surgeons guidelines.