The Loan Operations Specialist at First Utah Bank plays a key role in supporting the daily loan operational functions of the Bank. This individual ensures that back-office processes run smoothly, accurately, and in compliance with applicable banking regulations, internal policies, and established procedures. The Loan Operations Specialist serves as a resource for both staff and customers, with a commitment to excellence in service and operational integrity. This position is primarily performed in a standard office environment. The role may require extended hours during peak periods such as quarter or year ends.
Job Responsibilities
Operations
- Handle loan accounting and operations functions including booking loans received from various closing departments, handling accounting of fees and expenses.
- Process loan related invoices.
- Handle all loan maintenance requests received from branches/loan departments.
- Review and prepare participation correspondence and accounting.
- Review suspense reconciliations for policy exceptions and accounting errors. Correspond with branches/departments for clearing and with Internal Audit department for status updates.
- Assist Construction Loan Department with related loan entries disbursed to subcontractors
- Assist branches with loan payments.
- Print and prepare daily accounts payable checks
- Complete customer research as requested by branches/departments.
- Serve as a back-up to other Accounting and Operational functions.
- Other duties, as assigned
Team Management and Development
- Be an active participant of a collaborative, high-performance culture that prioritizes customer service, accuracy and accountability.
- Provide cross-functional support to other departments.
Compliance and Risk Management
- Ensure all loan operations comply with applicable regulations.
- Complete SARs as required.
- Follow established dual-control procedures and internal controls for all sensitive operations.
- Assist in gathering information for internal reviews and audits.
- Monitor exception reports and take corrective action to resolve items in a timely manner.
Required Qualifications
- High school diploma or GED required. Bachelor's degree in Business Administration, Accounting, Finance, or a related field preferred.
- Minimum one to two years of experience in banking operations, loan operations, or a related financial services role. Teller experience or customer-facing banking experience a plus.
- Comprehensive knowledge of banking regulations, deposit and lending operations, and back-office functions.
- Excellent analytical and problem-solving skills with a high degree of attention to detail.
- Familiarity with banking software systems.
- Strong Microsoft Excel skills
- Outstanding written and verbal communication skills.
- Excellent interpersonal and communications skills; ability to work collaboratively with teammates and customers.
- Demonstrated ability to manage multiple priorities in a fast-paced environment.
- Demonstrated integrity and discretion in handling confidential customer and Bank information.
We offer a competitive salary, a focus on work-life balance, and the following benefits:
- Health, dental, and vision insurance
- Flexible Spending Account, Short-Term and Long-Term Disability (employer paid), Life Insurance (employer paid)
- 401k with employer match (up to 5% of employee deferral, immediate vesting)
- Annual Employee Events
-Tuition Reimbursement
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