Position Summary

The Shipping Clerk is responsible for fulfilling orders while working both independently and as part of a team. This role requires the ability to complete order fulfillment for both internal and external customers in an accurate and timely manner. The Shipping Clerk is expected to successfully complete all required on‑the‑job training and e‑learning programs. The position requires initiative, a commitment to teamwork, a customer‑focused mindset, and a demonstrated ability to identify and implement efficient solutions.

Essential Responsibilities & Expectations

Select and pull correct parts from inventory in the appropriate quantities
Accurately process and complete parts orders with minimal supervision
Safely operate lift trucks in accordance with company policies and procedures
Respond professionally and effectively to customer needs and requests
Mentor and support Shipping Clerk Trainees as assigned
Deliver parts and packages to designated areas in a timely manner
Coordinate pickup and delivery of merchandise with common carriers
Perform other duties as assigned by management

Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.

Qualifications
Minimum Education

High school diploma or the equivalent
Minimum Experience

A minimum of 1-3 years of work experience involving shipping related tasks is preferred.
Experience using personal computers and basic typing skills are required.

Skills and Competencies

Effective written, verbal, and telephone communication skills
Basic computer and data entry skills

Job Training Requirements

Completion of area‑specific parts operations training
Completion of required OSHA training
Forklift (lift truck) operator certification
Completion of all required compliance training

Safety Summary

Working Conditions

Work is typically performed in a Parts Warehouse or Service Department shop environment. This position involves exposure to physical risk and varying weather conditions and may require extended periods of standing and walking on hard surfaces.

Physical Requirements

Ability to speak, listen, read, write, and type effectively
Ability to reach, kneel, grasp, stoop, and perform repetitive motions
Ability to lift and carry items up to 75 pounds
Ability to climb on and around heavy equipment
Exposure to potential tripping, slipping, and falling hazards
Work in environments with job site‑related hazards
Ability to work effectively in stressful or high‑pressure situations

Job Hazards

Risk of slipping, tripping, and falling
Potential for hand injuries
Exposure to work‑related stress and fatigue
Risk of injury from operating forklifts and similar equipment
Potential for back strain from lifting or repetitive movement

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.