Posted 3mo ago

Client Service Rep

@ Hartford HealthCare
Hartford, Connecticut, United States
OnsiteFull Time
Responsibilities:Provide service, Handle inquiries, Resolve complaints
Requirements Summary:High School diploma or equivalent; AS degree preferred; customer service with medical terminology; call center experience preferred; lab or medical office experience preferred; ability to work independently; strong English communication.
Technical Tools Mentioned:Medical Terminology, CRM, Call Center Software
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Job Description

Work where every moment matters. 


Every day, over 30,000 Hartford HealthCare colleagues come to work with one
thing in common: Pride in what we do, knowing every moment matters here. We
invite you to become part of Connecticut’s most comprehensive healthcare
network. 


Hartford Hospital is one of the largest and most respected teaching hospitals
New England. We are a Level 1 Trauma Center that provides cutting edge
treatment to its patients. This is made possible by being home to the largest
robotic surgery center in the Northeast and the Center for Education,
Simulation and Innovation (CESI), one of the most-advanced medical simulation
training centers in the world. When hospitals cannot provide the advanced care,
expertise and new treatment options their patients require, they turn to us.


Job Description:

Provides client service support to our clients/patients with
laboratory results in an accurate and professional manner. Handle questions,
problems and complaints of all customers including physicians, patients and
co-workers.



  • High School diploma or equivalent required.
  • AS degree preferred.
  • Customer service experience with knowledge of
    medical terminology required.

    Call center experience preferred.
  • Previous laboratory or medical office experience
    preferred.
  • Must be able to work independently.
  • Must have excellent interpersonal skills, and the
    ability to read, write and speak the English language.
We take great care of careers.

With locations around the state, Hartford
HealthCare offers exciting opportunities for career development and growth.
Here, you are part of an organization on the cutting edge – helping to bring
new technologies, breakthrough treatments and community education to countless
men, women and children. We know that a thriving organization starts with
thriving employees-- we provide a competitive benefits program designed to
ensure work/life balance. Every moment matters. And this is your moment.