Posted 3w ago

Service Consultant

@ Ingersoll Automotive
Danbury, Connecticut, United States
OnsiteFull Time
Responsibilities:Represent brand, Guide customers, Track repairs
Requirements Summary:Experience in automotive service writing or high-end hospitality; exceptional communication; tech-savvy with CRM/DMS platforms.
Technical Tools Mentioned:Tekion, CDK, Reynolds & Reynolds
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Job Description

Description

 

Drive the Future of Service at Ingersoll Automotive of Danbury


Are you a high-energy communicator with a passion for automotive excellence? At Ingersoll Automotive, we aren’t just fixing cars; we’re redefining the luxury service experience. We are seeking a Service Consultant to join our elite team in our state-of-the-art facility.


What You’ll Do

  • Represent our Brand : Act as the primary liaison between our guests and the service department, ensuring every interaction is seamless and professional.
  • Expert Guidance: Translate complex technical needs into clear, actionable advice for our customers.
  • Workflow Integration: Use our cutting-edge dealership management systems to track repairs, manage schedules, and provide real-time updates.
  • Relationship Building: Foster long-term trust by being a transparent advocate for the customer’s vehicle health.

Why Join Our Team?

  • State-of-the-Art Environment: Work in a climate-controlled, ultra-modern facility equipped with the latest diagnostic technology.
  • Competitive Compensation: We offer a premium base salary plus a highly rewarding commission structure.
  • Career Growth: We invest in your future with continuous manufacturer training and clear pathways to management.
  • Elite Benefits: Comprehensive health, dental, and vision insurance available, 401(k) plan, and generous paid time off.

The Ideal Candidate

"You don't need to be a mechanic, but you do need to be a master of people."
  • Experience: Previous experience in automotive service writing or high-end hospitality is preferred.
  • Communication: Exceptional verbal and written skills.
  • Tech-Savvy: Comfortable navigating modern CRM and DMS platforms (e.g., Tekion, CDK, or Reynolds & Reynolds).
  • Mindset: A "solutions-first" attitude with a commitment to maintaining our 5-star customer satisfaction rating.

Ready to Shift Your Career into High Gear?

If you are a motivated professional looking to represent a premier brand in a world-class environment, we want to hear from you.