FAST Global Solutions is seeking an Account Manager

Why FAST?

At FAST, we don’t just make equipment—we build careers, ownership, and pride. Our durable, top-quality equipment is trusted by major cargo handlers and airlines worldwide, and our team is the reason we succeed. Our core values are KNOW & SERVE OUR CUSTOMERS, BUILD TRUST, FIND A BETTER WAY and GRIT. Our purpose is to deliver winning solutions to help our customers, communities, and employees thrive.

We’re more than a workplace—we’re a company that invests in its people. From day one, you’ll enjoy competitive pay, very affordable benefits, and a real stake in the company through our Employee Stock Ownership Plan (ESOP). Employer funded contribution - 20% of your annual pay to your ESOP account, giving you ownership in the company you help build.

Why You’ll Love Working Here

Be part of something that matters– your work keeps operations moving worldwide
Competitive pay & affordable benefits from your first day
Real ownership through our ESOP– FAST contributes 20% of your annual pay so you share in our success
Paid holidays and PTO for work-life balance
Annual safety shoe reimbursement and company gear allowance
A team culture that values craftsmanship, safety, and
Opportunities to learn, grow, and advance your career

Job Overview:

The Account Manager who will play a key part in building and maintaining relationships with existing and potential clients, identifying growth opportunities, and ensuring customer satisfaction. The ideal candidate will have a proven track record in sales, managing accounts, and addressing customer needs.

Core Responsibilities:

1. Business Development:

Identify and pursue new business opportunities to drive growth.

2. Client Relationship Management:

Adhere to CRM workflows.
Build and maintain strong, long-lasting relationships with clients, understanding their needs and offering tailored solutions.
Regularly check in with clients to ensure satisfaction, addressing concerns promptly.
Serve as the primary contact for client inquiries and escalations.

3. Sales Strategy:

Implement sales strategies to meet and exceed targets, including competitive analysis and pricing strategies.

4. Product Knowledge:

Gain an in-depth understanding of the company's product offerings to effectively present them to clients.

5. Collaboration:

Work closely with internal teams (engineering, manufacturing, customer service) to ensure smooth delivery of conveyor systems.

6. Market Intelligence:

Keep up to date with industry trends and competitor activities to identify growth opportunities.

7. Reporting:

Maintain accurate records of client interactions, sales activities, and opportunities.

8. Travel:

Travel as required for client meetings, industry events, and trade shows.

Desired Skills and Attributes:

Experience in account management and sales, ideally in a technical or industrial field.
Strong relationship-building skills, with an ability to understand and meet client needs.
Ability to work independently and as part of a collaborative team.
Problem-solving and strategic thinking skills for addressing client needs and managing sales.
Proactive and driven attitude with a focus on delivering results.

Preferred Experience & Education:

Sales Management Experience: 3 to 5 years in a similar role, preferably in business to business sales
Negotiation & Networking Skills: Expertise in negotiating deals and building lasting business relationships.
Organizational & Problem-Solving Skills: Highly organized with strong problem-solving abilities.
Educational Background: A degree in business, sales, marketing, or finance is preferred.

This position is perfect for someone who enjoys both sales and client relationship management, and who can work with internal teams to deliver a seamless customer experience.

This position offers an exciting opportunity to play a significant role in the continued success and expansion of FAST. If you have the skills and drive to contribute to our team, we encourage you to apply!

Build Your Future with FAST

We don’t just offer a job—we offer a career you can be proud of, ownership in the company, and a supportive team that values what you bring to the table. Join FAST and experience why we’re the employer of choice. Apply today!