Description

Job Title: Training and Communication Coordinator

Reports To: Human Resources Director

Summary

Assisting in the efficient operations of the Human Resources (HR) Department in managing, designing, developing, coordinating, and conducting all training programs. Performs a variety of specialized and administrative functions to increase visibility, both internal and external, through development and distribution of information and materials.

Essential Duties and Responsibilities

• Evaluate the training needs and modify programs to ensure continued relevancy.
• Lead operations for New Hire Orientation (NHO).
• Conducts CPR/First Aid training for employees.
• Establishes and implements new programs.
• Collaborate with Leadership to develop educational material.
• Utilize a variety of methods to make continuous learning interesting and dynamic.
• Communicates with managers to identify training needs and mapping out development plans for teams and individuals.
• Oversees Positive Behavior Supports initiatives.
• Creates, executes, and monitors communication strategies internally and externally.
• Administers and manages the social media and online presence.
• Writes content for local newspaper or magazine ads.
• Works with the HR Director to align public relations and donor relations strategies and communication.
• Provides administrative support for the Human Resources Department.
• Tracks and coordinators re-certifications and mandated classes.
• Coordination of Agency Tiered Support.
• Controller for Learning Management System (LMS).
• Ensures adequate supply of training material are on-hand.
• Stays well-informed of new improvements, methods, and techniques in the development field.

Supervisory Responsibilities

• None

Requirements

Minimum Qualifications

• High school diploma or equivalent education level.
• Two years office, clerical, or administrative support experience.
• One year creating and implementing strategies and developing content.
• Preferred: One year experience in a training/presenting environment.
• Experience in computers to include Microsoft Word, Excel, and PowerPoint.
• Excellent typing accuracy.
• 18 years or older.
• Must be able to obtain and maintain trainer level certification in CPR/First Aid.
• Must be able to obtain and maintain Blood Borne Pathogens, Systematic Instruction Strategies, Abuse/Neglect, HIPAA, Confidentiality, and Positive Behavior training.
• Must be able to obtain and maintain Class E driver’s License.
• Must be able to pass a 10-panel drug test.
• Must pass a background check including criminal record and driving record.
• Ability to perform each essential duty and responsibility.
• Excellent verbal and written communication skills.
• Exceptional teamwork and problem-solving abilities.
• Possess excellent communication, interaction, and interpretive skills.
• Possess an outgoing, genuinely friendly personality, grammatically correct speaking voice and have a helpful attitude.
• Must feel comfortable creating and presenting in front of gatherings.
• An aptitude for efficient time management and priority setting of multiple tasks.

Physical Demands

• Prolonged periods of standing, sitting, and walking.
• Regularly required to talk or hear.
• Ability to use hands and fingers to handle or feel; and reach with hands and arms, occasionally above shoulder level.
• Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 20 pounds.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.