Position Summary

The HR & Travel Operations Coordinator is responsible for owning and continuously improving Strata’s corporate and field travel programs while supporting key HR processes and office operations at the Durham headquarters. This role plays a critical part in ensuring employees across the organization have a seamless travel and workplace experience.

This is a high-impact role suited for someone who thrives in a fast-paced environment, brings a high level of energy and initiative, and enjoys balancing both strategic and hands-on work. This role offers strong potential for growth as responsibilities expand over time. This role is designed for someone looking to grow into broader HR or operations responsibilities over time.

Key Responsibilities

1. Travel Program Ownership & Coordination

• Own corporate and field travel and serve as primary point of contact
• Book travel and resolve issues while ensuring cost efficiency and policy compliance
• Support employees with travel tools and troubleshoot issues
• Manage vendor relationships
• Handle urgent and after-hours travel needs

1. Travel Systems, Reporting & Compliance

• Maintain and optimize travel platforms, tools, and programs
• Manage travel rules and vendor programs
• Produce monthly travel reporting
• Monitor compliance and address exceptions
• Maintain travel resources and site
• Submit monthly travel expense reports

1. Travel Program Optimization & Cost Management

• Identify and implement improvements to travel experience and cost savings
• Negotiate vendor rates
• Explore alternative travel solutions

1. HR & Office Operations Support

• Stock and maintain break rooms
• Maintain conference rooms and shared spaces
• Manage office seating
• Manage office supply inventory and procurement
• Manage vendor relationships
• Complete monthly office supply expense reports
• Serve as back-up receptionist

1. HR Support & Reporting

• Support HR processes and administrative needs
• Prepare and deliver monthly HR reporting
• Support additional HR tasks and projects

Qualifications

• Bachelor’s degree preferred
• 2+ years of relevant experience
• Strong organizational and problem-solving skills
• High professionalism and discretion
• Strong communication skills
• Highly computer savvy
• Proficiency in Microsoft Office

Core Competencies

• High energy and initiative
• Proactive and organized
• Strong communicator
• Reliable and service-oriented

What Makes This Role Unique

Success in this role requires the ability to balance higher-level responsibilities such as reporting and process improvement with hands-on tasks that support daily office operations.

Work Environment

• Fully on-site role in Durham, NC
• Must be able to lift up to 20 pounds