Description
Summary:
To assist customers in the exchange of US currency for chips, cash, foreign currency, Silver Reef Casino documents and negotiable instruments, and to be ambassadors of company good will.
Qualifications:
- One-year prior casino cage experience or equivalent cashier/money-handling experience.
- Ability to handle money and operate a computer terminal.
- Ability to communicate with the public in a clear and friendly manner.
- Knowledge of 10-key and reconciliation of cashier banks.
License Requirement(s):
- Class III Gaming License
Essential Job Functions:
- Redeem Silver Reef casino chips for cash at customer request based on company policies.
- Redeem Canadian currency using accurate exchange rates based on company policies.
- Cashing of checks for cash utilizing computer terminals, maintaining inventory of documents and negotiable instruments based on company policies.
- Prepare reports, assignment of company funds and recordation of department revenues, verification of cash, coin, documents and chip inventory (removal and rotation).
- Establish new accounts and process document requirements for check cashing with policy and regulatory guidelines.
- Responsible for maintaining their bank, equipment and surrounding area.
- Conducts operation of basic machinery such as ticket redemption, currency counter, and calculator.
- Basic knowledge of all computer systems used in the cage.
- Keep work areas clean and orderly including the outside of the cage
- Promote teamwork and cooperation with supervisors and all co-workers.
- Communicate with supervisors regularly.
- Attend all shift meetings.
- Promote positive guest relations through prompt, courteous and efficient service.
- Bring disputes and unusual guest activities to the attention of the supervisor.
- Maintains a thorough working knowledge of applicable laws, rules and regulations (including Federal, State and Tribal Gaming) as well as company policies, procedures, and controls.
- Comply with applicable Title 31 recordkeeping and procedures
- MAINTAIN CONFIDENTIALITY
- Maintain a consistent and regular attendance record.
- Other duties as assigned
Physical/Mental Requirements:
- Constantly standing, reaching, lifting, eye/hand coordination for counting money, pulling chip racks from shelves and hand rotating them. Kneeling and/or lifting to remove bagged coins up to 45 lbs. Pushing and/or pulling chip racks, reading, writing, color/value discrimination (chips), handling and counting money, chips and other negotiable items. Walking, bending, stooping and coordination for filing cards. Knowledge of the alphabet, repetitive wrist/finger motion, and hearing specific customer requests.
- Frequent loading of computer paper requiring hand twisting, carrying boxes of paper and lifting load up to 50 lbs.
- Working rapidly with the ability to distinguish various chip colors, retention of detail, concentration amid distractions.
Working Conditions:
- Working with others/alone amid a noisy environment, climate-controlled, confined area.
- Exposure to tobacco smoke, and odors.
Requirements
Qualifications:
- One-year prior casino cage experience or equivalent cashier/money handling experience.
- Ability to handle money and operate a computer terminal.
- Communicate with the public in a clear and friendly manner.
- Knowledge of 10-key and reconciliation of cashier banks.