Posted 1w ago

Program Assistant - 61163624

@ State of South Carolina
Lexington, South Carolina, United States
$37k-$60k/yrOnsiteFull Time
Responsibilities:review transactions, verify enrollment, support customers
Requirements Summary:Associate degree and at least 2 years in program administration, customer service, or education-related work. High school diploma may be substituted with a bachelor’s degree.
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Job Description

About the Department


The person in this position will conduct transaction reviews, evaluate and approve/dispute financial transactions submitted through the Education Scholarship Trust Fund (ESTF) platform to ensure compliance with program guidelines. Enrollment verification, input, review, or maintain data supportive of the verification of student enrollment status across participating schools and service providers. Application review, assist in reviewing and processing applications for scholarship eligibility, renewals, and appeals. Customer support, provide timely and professional support to families, schools, and service providers via phone, email, and online platforms. Provider coordination, support onboarding, training, and ongoing communication with education service providers participating in the ESTF program. Data Management & Reporting. Input data in a manner necessary for the creation and the maintenance of accurate records and contribute to regular reporting on program metrics, compliance, and performance. Other duties. Addresses duties assigned by the supervisor necessary for the advancement of the program.


This position is located in the Office of Education Choice and Family Engagement.


Position Duties

A high school diploma and relevant program experience. A bachelor's degree may be substituted for the required program experience.

Minimum Qualifications

Associate's degree in education, business, data management, office administration, or a related field. At least 2 years of experience in program administration, customer service, or education-related work.

Other Qualifications

ONLY THOSE APPLICANTS CHOSEN FOR AN INTERVIEW WILL BE NOTIFIED BY LETTER THAT THE POSITION HAS BEEN FILLED.

http://www.ed.sc.gov/jobs/human-resources/title-ix-nondiscrimination/

There is minimal travel within the state of South Carolina.