Hiring Manager - Harvey Rivera

Salary Exempt Position

Company - United Salt Carlsbad, LLC

Key Responsibilities:

• Promote safety culture through leadership and actions.
• Plan, direct, and coordinate daily office administration and customer service activities.
• Manage the flow of information with both internal and external stakeholders.  
• Coordinate daily logistics activities.
• Handle customer service inquiries and issues.
• Guide, supervise, and evaluate the work of direct reports.
• Clear and timely communication with customers.

Accountable For:

• Creating a positive work environment and promoting safety, continuous improvement, and operational excellence. Cultivating a culture of constant compliance.
• Clear, concise, and courteous verbal and written communications.
• Office operations, including site access, reception, mail, billing, building maintenance, office supplies, light tech support, project coordination, event planning, and ordering employee uniforms.
• Managing, as the point of contact for Corporate HR, recruitment, onboarding, drug screening, and corporate policy communications and administration. 
• Overseeing new hire onboarding: paperwork, orientation, and manager communications.
• Managing and processing goods receipts of raw materials and operating supplies, including daily invoicing and new vendor set-up.
• Ensuring timely and efficient traffic flows in and out of all plant sites.
• Collaborating with Production and Warehouse departments to manage production and truck schedules for efficient product delivery.
• Verifying inventory of finished goods for daily shipments, ensuring compliance with regulatory guidelines.
• Managing and coordinating year-end inventory capture. 
• Ensuring Operations (incoming goods & loading) records are accurate, maintained, and accessible.
• Receiving customer orders, processing, and coordinating for shipment, including sample orders.
• Generating various operations reports needed
• Managing and reconciling plant checking accounts.
• Prepare site and records for FSMA audit readiness.

Supervisory Responsibilities:

• Oversee day-to-day activities of direct reports in line with department goals.
• Consistently apply all applicable local and regulatory guidelines.
• Communicate and establish clear goals and deliverables for direct reports and the department.
• Provide ongoing, constructive feedback for assigned staff.
• Handle employee discipline according to company policy.

Education, Experience, and Certifications:

• Associate or Bachelor's degree in Business Administration, Supply Chain, Logistics, OR equivalent work experience.
• At least 1 year of supervisory experience.
• At least 3 years of progressive administrative and clerical experience in a light industrial, packaging, or production environment.
• Demonstrated proficiency in Microsoft Office (Outlook, Word, Excel, Teams, PowerPoint). 
• Demonstrated proficiency in SAP or other ERP software.
• Familiarity with DOT and safety regulations

Experience may be substituted for education with the following adjustments.

• 3 years supervisory experience
• 5 years of progressive administrative and clerical experience in a light industrial, packaging, or production environment.

Preferred Qualifications

• Degree in HR or business.
• Prior HR, Customer Service, or Logistics experience
• Packaging plant experience
• Certifications in CAP, Lean Sigma, Six Sigma, HAACP, FSMA, and/or JIT.

Core Skills:

• Administrative systems proficiency (timekeeping/payroll and web-based tools such as E-Time Sheet).
• Interpret technical documentation (manuals, diagrams, schedules) and produce clear routine reports and work documentation.
• Applied math and production reconciliation (production metrics; shipped/received totals).
• Sound judgment and problem-solving; follow written and verbal instructions in a fast-paced environment.

Competencies:

The successful candidate will demonstrate the following core competencies:

• Accountability: Takes ownership of results; follows through on commitments; and holds self/others to established standards.
• Big Picture Thinking: Understands how daily decisions impact safety, quality, cost, and service; prioritizes work to meet overall business objectives.
• Communicates Effectively: Shares information clearly and respectfully; listens for understanding; and escalates issues appropriately.
• Continuous Improvement: Identifies opportunities to improve safety, quality, and productivity; supports standard work; and participates in problem-solving.
• Customer Focus: Delivers quality product and service; meets commitments; and maintains a sense of urgency to support customer needs.
• Growth Mindset: Seeks feedback; learns from mistakes; and pursues training and development opportunities.
• Initiative: Takes appropriate action without being asked; identifies and addresses issues proactively; and supports others as needed.

Physical Requirements:

• Occasionally, ascending or descending ladders, stairs, scaffolding, ramps, poles, etc.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Constantly required standing, walking, handling, and reaching with hands and arms.
• Constantly use the wrist, hands, and fingers to manipulate small objects and write legibly.
• Prolonged periods of sitting at a desk and working on a computer.
• Constantly exchange information by speaking accurately, loudly, or quickly, conveying detailed instructions.
• Constantly assess the accuracy, neatness, and thoroughness of the work assigned.
• Constantly remain stationary, often standing or sitting for prolonged periods.
• Constantly move about to accomplish tasks or move from one worksite to another, including tight and confined spaces.
• Occasional exposure to low temperatures.
• Occasional exposure to high temperatures.
• Occasional exposure to outdoor elements such as precipitation and wind.
• Occasional exposure to noisy environments.
• Occasional exposure to hazardous conditions (high traffic/hoisting/lifting/welding/electricity).
• Occasional exposure to small or enclosed spaces.
• Occasional exposure to adverse environmental conditions is expected (rain, heat, and dust)
• Occasionally lift, move, push, or pull up to 20 pounds at a time.
• Occasionally lift, move, push, or pull up to 50 pounds at a time.
• Hearing abilities include hearing, understanding, and distinguishing speech or other sounds (e.g., in person, by telephone, and other remote devices, machinery alarms, or warning signals).
• Vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Occasionally wear or use prescribed protective equipment while working.
• Constantly able to move throughout the facility and warehouse, which includes stairs.
• Occasional travel – up to 5%.
• Work Schedule: Monday through Friday, 8-hour shift

Organization (For Managers and Supervisors Only)

Positions Reporting Directly to this Position

• Customer Service Representatives

Other Requirements:

Must successfully complete post-offer screening requirements, which may include a background check, drug screen, employment/reference verification, and education verification