Service Supervisor

Job Description

 

Department: Field Operations

Job Status: Full Time

FLSA Status: Salary Non-Exempt

Reports To: Fleet Manager

Location: Multiple states within the U.S.

Amount of Travel Required: 95%

Work Schedule:

• Rotational - 2 weeks on 2 weeks off


• Thursday - Wednesday shift

Positions Supervised: Equipment Operators, Electronics Technicians, Mechanics, and MV Electricians.

 

POSITION SUMMARY: Service Supervisors (SS) will collaborate with Fleet Managers to effectively coordinate daily workflow, delegate roles among operators, and conduct MIRU/RDMO activities. They are responsible for supervising all aspects of the company's field service operations and achievement of crew, regional and corporate objectives, in accordance with applicable governmental laws and regulations within the scope of the company's safety policies. SSs are ambassadors of Evolution’s culture, safety, and ethics. They are fully aware of the company’s goals and objectives ideals and help communicate these to the fleet.

 

ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "may.")

• Participates in company safety initiatives including daily programs (written documentation, observations, etc.) and adheres to policies and procedures to ensure the wellbeing of all employees and drive operational excellence.


• Works as a team to communicate, collaborate, and create strong alignment internally and externally with our partners.


• Complies with all government, industry and Evolution’s regulations and standards to ensure a healthy and safe work environment for all employees.


• Supervises field personnel, ensuring they are fit for duty, assigning work, and ensuring the completion of that work in a safe and efficient manner.


• Ensures necessary equipment is prepared for the job and safety, and equipment inspections are conducted in a timely and accurate manner.


• Supervises and ensures the completion of Job Safety Analysis (JSA) forms, job safety checklist forms, and stop-work order forms.


• Maintains close customer contact ensuring a high level of service.


• Demonstrates financial responsibility in adherence to the Company's travel policy.


• Creates a diverse, inclusive, and safe work environment where employees of all backgrounds feel included, and their contributions valued.


• Performs other related duties as assigned to assist with successful operations and business continuity.