Posted 3w ago

Systems Analyst Internship - 5120

@ Keesler Federal Credit Union
Biloxi, Mississippi, United States
$17/hrOnsiteFull Time, Internship
Responsibilities:supporting operations, managing tickets, documenting processes
Requirements Summary:Internship for a junior college student in CS/IS/CE; strong communication, confidentiality, and problem-solving; prior experience or involvement preferred.
Technical Tools Mentioned:Jira, Microsoft Office 365, Service Desk, Symitar, Enterprise Workflow, Synapsys, Synergy
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Job Description

At Keesler Federal Credit Union, our mission is to “Be Extraordinary”! To accomplish this goal, we utilize innovative technology to equip our team, secure our data, and process our transactions. Join our team of analysts to get hands on experience with solving business needs, collaborating with vendors, providing statistics and measurements, and solving routine software and usability problems.

The Systems Analyst team at Keesler Federal is responsible for providing application support for core systems and business applications used throughout the credit union.

The Systems Analyst Intern will be responsible for assisting the team with various projects such as new system implementation and other tasks including general service tickets, automating manual processes, application configuration, and helping to redefine our digital presence. This candidate should be able to work well with others and adapt well to challenges.

Opportunities to Learn

  • Jack Henry products such as Symitar, Enterprise Workflow, Synapsys and Synergy
  • Microsoft Office365 product suite
  • Vast understanding of financial operations and business processes
  • Learn to analyze and solve problems while providing extraordinary member service, utilizing various ticketing systems such as Service Desk and Jira, in conjunction with our Agile/SCRUM methodologies

Intern Responsibilities:

  • Participates as a project resource on assigned initiatives
  • Performs professional duties in support of operations for the functional area assigned
  • Identify, research, and develop strategies for potentially disrupted technology solutions and products
  • Other administrative duties such as help desk tickets, documentation, and department meetings

Intern Qualifications:

  • Trustworthy, motivated, organized, and possess good communication skills
  • Proven ability through previous employment, internship, community service, extra-curricular activities or other involvement
  • High level of confidentiality for member data and personal identifying information
  • Must be at least a junior college student currently enrolled in Computer Science, Information Systems, or Computer Engineering