Position Summary: 

The Volunteer Services Coordinator supports the daily operations of the Community Food Bank’s (CFB) Volunteer Services Team by assisting with volunteer recruitment, orientation, scheduling, documentation, and general support for volunteers of all ages. This position provides administrative and customer service support, helping ensure positive volunteer experience. This role includes occasional evening and weekend hours to support special events and business needs.

Key Responsibilities:

Volunteer Engagement & Support

• Support volunteer recruitment and stewardship for Mobile distributions.


• Respond to daily inquiries via phone, email, and in person.


• Assist with recruiting, orienting, and placing individual volunteers for CFB programs and events.


• Provide support coverage for evening and Saturday volunteer activities as assigned.


• Assist with weekly volunteer tours and orientation sessions, and follow up engagement processes.


• Greet volunteer groups and ensure they are connected with the appropriate departments.


• Support volunteer recognition efforts including card signing, distributing small gifts, and other directed activities.

Scheduling, Coordination & Logistics

• Assist with maintaining and updating the volunteer schedule/calendar.


• Support coordination of CSV volunteer programs, including scheduling, documentation, and completion requirements.


• Help ensure volunteer groups and individuals are appropriately assigned and placed based on program needs.

Data Management & Documentation

• Maintain accurate volunteer information in the database and enter volunteer hours and records in a timely manner.


• Assist with basic database troubleshooting and posting volunteer opportunities.


• Ensure all volunteer documentation, hours, and requirements are properly recorded according to guidelines.

Administrative & Team Support

• Provide general administrative support to the Volunteer Services Team.


• Support cross department communication to meet volunteer needs.

Other Duties

• Perform other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the staff member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.