HiringCafe
Posted 10mo ago

Sales Support Specialist

@ Bridgestone HosePower
View All Jobs
Phoenix, Arizona, United States
$17-$21/hrOnsiteFull Time
Responsibilities:Coordinate order process, Communicate product availability, Resolve customer issues
Requirements Summary:Experience in industrial sales preferred; strong communication, basic computer skills, ability to handle multiple tasks; team player and self-motivated.
Technical Tools Mentioned:Microsoft Office, CRM, Order processing system
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Job Description

Bridgestone HosePower, LLC is North America's Premier Hydraulic and Industrial Hose Sales and Service Company. Headquartered in Orange Park, Florida we offer Counter Service, Mobile Hose Repair, and state of the art OEM Centers throughout the United States, Canada, and Mexico. Due to recent, as well as projected growth, we are seeking a motivated, outgoing Sales Support Specialist/CSR to assist our growing sales and operations teams.



 



Responsibilities:




  • Coordinate entire order process from time of order through delivery and shipping

  • Works closely with HosePower field representatives and customers in communicating product availability

  • Minimize impact of customer service complaints and claims by reacting quickly and efficiently to resolve problem issues

  • Understanding and interpreting product requirements and providing information to customers

  • Fills orders and communicates expected delivery date

  • Checking customers buying history; suggesting related and new items and explaining features

  • Answer phones and inquires