Maintains continuous coverage of the front desk during assigned times.

Schedules coverage of the front desk by other community staff for lunch and breaks.

Answers all incoming telephone calls and directs calls to appropriate staff.

Takes telephone messages for those staff members unable to answer incoming calls.

Greets all visitors and assists them as needed.

Maintains records of resident sign in-sign out.

Monitors resident activity and alerts staff when assistance is necessary to assure resident safety.

Monitors door alarm system in accordance with community policy and procedure.

Operates and monitors resident call system and notifies staff of need for assistance.

Maintains inventory control system of all office supplies and ensures security of equipment within the business office.

Manages team member meal tickets, guest ticket sales and resident trust accounts.

Daily imputing and upkeep of payroll, time clock, PTO requests, and any other company programs.

Performs monthly resident billing in company program

Perform clerical work including but not limited to typing, copying, filing, payroll, mailing, and other light office work as assigned by the administrator.

Assures that the lobby area, reception area and entry are kept clean, neat, and orderly.

Notifies appropriate staff of unsafe situations within the building or grounds.