At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.

Our RN II provides thorough and compassionate triage over the phone to our female patients in an outpatient OB/GYN clinic setting. Duties include providing timely and effective OB/GYN clinical triage, medical advice, and education to patients.

*This is a 40 hr/week position, Monday - Friday. Some Saturdays required.*

DUTIES

• Answers telephone calls, effectively identifies and prioritizes problems, assesses acuity levels.
• Makes triage judgments, schedules appointments, faxes and phones in prescriptions and completes necessary paperwork.
• Returns all patient telephone calls during the same day.
• Assists patients to schedule appointments with specialists as necessary.
• Provides emotional and psychological support to patients and/or their guests.
• Counsels and educates patients over the telephone in OB/GYN issues including preterm labor, labs, diet, exercise, medications, menstrual cycle, breast exams, hormones, perimenopause and menopause.