About the role

• Lead the strategy, and roadmap for Agora’s real-time communication and cloud services products, driving adoption across live streaming, voice, video, recording, and real-time messaging experiences. Partner closely with customers and cross-functional teams to validate use cases, launch impactful features, and ensure compliant, and measurable product outcomes.

What you'll do

1. Core Responsibilities

· Support the strategy and roadmap for Agora’s products and solutions with a focus on Real-time Communication SDKs and Cloud Services.

· Participate in conducting market, competitive, and customer research globally and translate insights into roadmap decisions.

· Help gather, define, and prioritize product requirements, champion the voice of the customer.

· Identify growth opportunities and recommended areas for investment with sound business cases.

· Support new use-case discovery and guide customer adoption.

· Stay informed about industry trends, including WebRTC, SVC, simulcast, adaptive bitrate (ABR), cloud media services, and edge networking.

· Drive delivery across the product lifecycle with cross-functional partners.

· Help define the GTM strategy, partner with Product Marketing, Marketing, and Sales on plans and execution.

· Assist in the establishment and track KPIs to assess product success and inform continuous improvement.

· Cooperate with partnerships required for GTM success and align with GTM team on integration and onboarding.

2. Leadership Responsibilities

· Vision and Strategy: Support the development of the product strategy, and roadmap for products and solutions you own. Help ensure ongoing alignment of this strategy with product and cross-functional leadership.  Serve as a subject-matter expert on Agora’s products you own and act as a thought leader and evangelist with customers, partners, and influencers

· Team Development: Where possible, provide best practices and mentor, coach, and nurture associate product managers to improve their skills.

· Decision-Making: Help drive critical decision-making and alignment with product and cross-functional leadership for product coverage areas.

· Change Management: Assist with the execution of changes within the organization or department and assist team members adapt to these changes, escalating to leadership for help when needed.

· Cooperate within cross-functional working teams for product coverage areas; influence outcomes without formal authority, escalating for help where needed.

Qualifications

1. Required Technical Skills (Technical Proficiencies)

· Bachelor’s degree in engineering, computer science, or a related field. MBA or advanced degree is a plus.

· 2-5 years as a Product Manager shipping successful SaaS/PaaS products.

· Strong understanding of real-time communication or adjacent domains (networking, streaming, audio/video codec, or cloud platforms).

· 1+ years leading products for live streaming and B2B video; experience with conversational AI products preferred.

· Experience defining KPIs/metrics for business intelligence and decision-making.

· Familiarity with using AI tools to accelerate productivity and product delivery.

· Experience working with global teams and distributed environments is a plus.

2. Essential Soft Skills

· Technical and business acumen; excellent written and verbal communication. Chinese and English bi-lingual is a plus

· Ability to influence cross-functional stakeholders and drive target outcomes.

· Adaptable with the ability to navigate through ambiguity and change.

· Empathetic and able to understand the perspectives and challenges of users, team members and stakeholders.

· Adept at problem solving, leveraging creative and analytical approaches to deliver effective solutions.

· Strategic thinking with the ability to translate information into insights to set product direction.

· Curious and always learning about new technologies, industry trends, customers and competition.

· Compelling story telling and capability to develop a compelling narrative about the product for customers and internal stakeholders. The opportunity to shape innovative RTC solutions that power millions of real-time interactions daily A collaborative and fast-paced work environment with experienced mentors and product leaders. Career growth opportunities in product leadership and exposure to cutting-edge communication and AI technologies. Competitive compensation and benefits

What We Offer

· The opportunity to shape innovative RTC solutions that power millions of real-time interactions daily.

· A collaborative and fast-paced work environment with experienced mentors and product leaders.

· Career growth opportunities in product leadership and exposure to cutting-edge communication and AI technologies.

· Competitive compensation and benefits