At SCP Health, what you do matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

Responsibilities:

• Market services and the Hospital to ensure retention of existing referral sources and to grow new referrals and volumes
• Support co-workers in quality audit, coding and billing and comply with ICD10/CPT coding & chart review to ensure accurate documentation and timely release of billing
• Availability by phone or pager for schedule emergencies, patient complaints, or other facility issues.
• Enhance Client, PCP, Patient, and Provider Satisfaction as well as Quality, Case Management, Emergency Department, and other facility relations – Ultimately responsible for satisfaction surveys.
• Communicate with PCPs and Consulting Specialist as pertains to satisfaction, growth, direct admissions and discharge summary follow-ups
• Complete Tracking Forms designated for the Hospitalist Program. Analyze to recommend needed improvements to both SCP Health and Hospital leadership teams
• Identify on site production, performance, or other issues; recommend strategies for improvement
• Monthly scheduling and completion of provider schedules for designated site to ensure quality patient care and efficient use of resources.
• Review of physician payroll monthly to ensure accuracy and opportunities for streamlining costs
• Facilitate engagement of HM Medical Director to result in meeting participation, new provider recruiting and retention
• Manage daily operations and recommend improvements to the practice as it relates to KPI’s, and Client & Provider Satisfaction as established by both SCP Health and the client
• Establish and facilitate standing HM Committee meetings between Hospital Administration, designated facility department managers, and SCP Health’s Corporate HM representatives (include ED representatives if contract includes both)
• Liaison between SCP Health and hospital personnel involved in medical records process.
• Oversee daily operations in regards to physician signatures, provider credentialing, physician completion of medical records and physician completion of daily billing
• Manage monthly physicians and mid-level schedules
• Manage provider billing at practice level by reviewing charges daily, updating charge capture system, and working with billing personnel to achieve accurate and efficient billing
• Serve as liaison between practice and community primary care physicians and HM practice
• Arrange and assist with new provider interviews, orientation, and scheduling
• Inclusive of all duties listed above, but not exclusive of other duties as determined necessary for the success of the practice

Knowledge, Skills, and Abilities:

• Knowledge or education regarding ICD 10 & CPT coding preferred but not required
• Must exhibit strong skills in Microsoft Office including Excel, Word, and Outlook
• Must be well organized and demonstrate exceptional time management and priority setting skills
• Must be able to communicate effectively with all levels of management, staff, physicians and other professionals both orally and in writing
• Must be able to represent SCP Health and the client as the local point of contact for Marketing, Physician Relations, and Customer, Patient and Employee satisfaction

Education:

• High School – Required
• Bachelor’s Degree – Preferred

Work Experience / Qualifications:

• Office Management – 2 – 3 years of experience or Practice Management/Healthcare – 1 - 2 years of experience
• Would be enhanced by Project Management, Marketing, or experience working inside/alongside hospital based environment or functional areas

Location:

• Facility Based: Jackson North Medical Center (North Miami Beach, FL)

Pay Range:

46,607.00 - 66,233.00 USD annually

This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.

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We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.

Visit our website for further information. https://myscpbenefits.com/

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