Concierge | Highgate Senior Living – Billings, MT

Compensation: $17.00–$19.00 per hour

LOVE YOUR WORK. JOIN OUR TEAM.

A community, not a facility. Highgate Senior Living takes a holistic, person-first approach and encourages independence. We treat residents and team members like family. This is your opportunity to support our mission and positively impact the lives of seniors and their families.

About the role

Be the welcoming first impression for residents, families, and visitors in our community.

Handle the front desk, phones, and guest experience—creating a warm, helpful, and efficient environment.

Schedule: Full days on Thursday, Friday and Saturday OR Full days on Friday, Saturday and Sunday

What you’ll do

· Field requests and support resident/family needs

· Manage first‑impression areas and phone system

· Maintain basic records and administrative systems

· Assist with events and community communications

· Create informal opportunities for resident socialization

Skills & attributes

· Confidence engaging with seniors and families

· Top‑notch customer service and hospitality mindset

· Kind, professional communication (verbal and written)

· MS Office basics and comfort with multi‑tasking

· Awareness of environment and details

Relatable experience

· Front desk, hospitality, or customer‑facing roles

· Volunteer experiences focused on helping others

· Jobs supporting seniors or vulnerable populations

Qualifications

· At least 18 years of age

· 1+ year in high‑level customer service/office experience

· Current negative TB test

· Able to pass a criminal background check

· Good time management; able to work independently

Why join Highgate

We offer more than a job—we offer a mission.

· 401(k) with matching

· Employee referral bonuses

· Competitive pay: (see above)

· Full benefits package

· Growth pathways and internal promotions

· Positive, inclusive, values-driven culture

Join a workplace that values heart, purpose, and community. Apply today — we’d love to meet you.